Staff was poorly trained to...

Liked: Atmosphere, large rooms.
Disliked: We had a very loud family above us that ran around their room from 8pm to 10:30pm, to the point that we could not hear the television or sleep. We requested to be moved and the receptionist said she could not "upgrade" us; we would have to stay in our room. When we requested that she speak to the family, she looked shell-shocked and was non-responsive. Similar experience with the so-called door man, who opened the door but did not consider assisting my daughter carrying four bags while I was helping my elderly father down the stairs. Obviously, the staff is poorly trained for such events.

Very good

Passable

Perfection get away

Liked: The room is huge and spacious. The breakfast is amazing, also the wine and cheese and also cookies and milk is an such a nice added treat.
Disliked: I love this place, no complaints

Beautiful place

Liked: Clean, friendly staff, great location, eye nice rooms, so many person touches. Milk and cookies in the evening, great breakfast, afternoon snack (I forgot what that was as we weren’t there for it sadly). Resident kitty is sweet as well. Several nice restaurants within walking distance.
Disliked: Not one thing other than I couldn’t have stayed longer

Great stay will return

Liked: Breakfast happy hour and milk and cookies. Location great.
Disliked: Older room but clean

Exceptional

Liked: Pleasantly surprised by the unique room.

Superb

Exceptional

Liked: Surprised to find the breakfast pretty good.