The Hillside Hotel Guest Reviews
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2.0 miles from Knoxville centre |
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Michael Tue, 28 January 2025
Absolutely disgraceful, wouldn’t recommend to...
Liked: Absolutely nothing
Disliked: I arrived after a long flight, called to tell them I will be there soon as it was getting late. The person did not speak English and had to get someone else. If you can’t speak English why answer the phone. I arrived and the room was absolutely disgusting, I reported back to the desk that it stinks of smoke and there is cigarette ash on the side. They did not care or offer me another room. Literally nothing was clean. Wasn’t looking forward to the shower as the bathroom was dirty too. I literally slept as much as I could and left as quick as I could, waking up the staff in the morning to hand the card back. This place used to be clean but it seems like the owners nowadays do not care. I wish them the absolute worst future for this business and hope one day someone will take it over and sort all the issues. Never will I ever come back here. I felt sick and was glad to get to my friends the next day to have a good shower.
Jennifer Sat, 30 November 2024
Bad
Liked: Nothing
Disliked: Everything
Williams Wed, 27 November 2024
Horrible Experience- Avoid at all...
Liked: Absolutely horrible experience. It looked rundown and not kept up. There was a pair of old underwear on the sidewalk. We never got to check-in cause the attendant was missing and didn't answer the phone call. We had to travel to another better hotel down the street. It was a terrible experience and we will never attempt to go there again. I suggest removing them from your site.
Disliked: See above. We never got to check-in. No one was there.
Gagnon Sun, 3 November 2024
Bad
Stasha Mon, 28 October 2024
The absolute worst
Liked: Nothing. It looked like our door was kicked in, smelled like 50 years of cigarette smoke, there were dirty mattresses and springs rotting out in the parking lot. There was dental floss on the nightstand.
Disliked: Every single thing. The guy there was a creep that followed me into the hotel room. Refused to stay here. Haven't received a refund.
Kevin Tue, 15 October 2024
The hotel was appalling.
Liked: There was no breakfast. The location was bad.Leaving after cancelling my fifth night.
Disliked: The rooms were filthy. TV and fridge didn’t work. The toilet didn’t work properly. No hot or warm water. There was only one employee who could only book us in. Microwave filthy and insects in the room. Couldn’t lock door . The door jam busted. We couldn’t understand the speech of the employee.
David Sun, 6 October 2024
Worst hotel on earth!
Liked: Worst hotel I have ever stayed in.
Disliked: In my 54 years, I have never entered a hotel room this filthy. There were layers of dust on everything, black mold in the bathroom, a hole in the wall with a travel brochure taped over it, dirt on the floors, hairs on the shower curtain. Absolutely disgusting.
Brenda Mon, 30 September 2024
Bad
Liked: The view
Disliked: Wasn't clean at all, stinky also the website said the room was a king size bed but was full size and stinky.We had to leave without staying for an hour we try to clean up but was to smelly
Lowe Mon, 30 September 2024
Bad
Liked: Nothing
Disliked: Everything, filthy, it was a no tell motel. We didn't even stay. Checked the room out and immediately returned the keys and left. Smoke saturated room and was refused a refund!
Sebulsky Tue, 24 September 2024
needs closed down
Liked: nothing
Disliked: when u check in the lobby there's like 10 bottles of bug spray sign right there got to the rooms looks like beds were just rolled out of got to the next room looks like they remade the bed's were dirty should check reviews