Exceptional

Marginally ok

Liked: Large room. Friendly staff
Disliked: Manual door lock did not work. Bathroom door would not close. Duty manager could not be contacted when wanting to use the EV charging. Room not made up.

Lovely find

Liked: Booked because it's only a mile away from my daughter and her husband with a newborn for christmas. I couldn't believe how big our room was. There was everything we needed for our stay. There's a pub serving food but didn't try it. The bed was really comfy, and the curtains were like blackout. Very clean and tidy. Staff were lovely. Good sized car park near reception area. It's very welcoming and would certainly book here again. Thank-you for a lovely 3 night stay.
Disliked: The cold tap was hot water but didn't really bother us. We did report it when we checked out to give time to sort it out before the next customer stay.

Very good

Would not stay again.

Disliked: The doors don’t lock from the inside of your rim and the front door to the accomodation is always unlocked. My friend found a hair in her bed. There was a random cupboard with a boiler in it and the door kept opening it, the boiler had cobwebs all over it. We did not feel safe at all.

Overall an ok place to...

Liked: The location was fantastic. Room nice and big. Iron and board available. Overall was a nice place to stay. Everything there we needed. Great staff
Disliked: The decor is very tired and dated. For a superior room and the price I would have expected it to be clean, the sofa bed was badly stained especially on the arm rests. Paintwork very poor in bathroom and overall not finished to a certain standard. The shower was very low pressure and shower head very small.

Good

Very good

Perfectly fine as a business...

Liked: nice warm and large rooms. Clean and good value.
Disliked: Noisy guests in the corridors