Exceptional

Good hotel with helpful staffs

Liked: Very clean hotel room and very helpful staffs
Disliked: Location

Good hotel with Very polite...

Liked: Very clean hotel room, very friendly staffs
Disliked: Location is around the rural which doesn’t get strong phone signals

Exceptional

Exceptional

A good place for a...

Liked: Large rooms quite quiet despite the traffic noise outside. Most of the staff were friendly and professional. Only one person was neither. The food was really good. The atrium (not sure what it’s called) has a good atmosphere. The staff really welcome dogs and some even recommended a place for a good dog walk. There are bowls and treats in the rooms too. Being able to enjoy a leisurely breakfast each morning.
Disliked: The car park seemed too small for a hotel and bar and was almost full but for one disabled space which fortunately we made use of after a crowd of young people moved off it. The walls and curtains in the rooms had various marks and stains which let it down really. We had a meal the first night. The food was good but the service was not good and we had to sit in a hallway with a partition which just felt odd.

Exceptional

Don't waste your money....

Liked: The room was nice, modern and clean
Disliked: The food was awful and cold, they are very very short staffed, the manager was dismissive and rude, no one on reception between 7am to 9am, a lot of noise from outside, tiny car park, only 1 electric car charger working with no signs of someone coming to repair the other, not a nice location, a big grassy area at the back on the housing estate so a lot of kids playing and looked like school PE class being held on there. Lift wasnt working the morning we left, and no one around to ask for help as I have a disability. It was such a shame as I was looking forward to staying and had wanted to since it opened.

Exceptional