The Heritage Guest Reviews
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9.3 miles from Portlaoise centre |
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Brian Mon, 9 December 2024
Superb
Liked: Overall, the hotel was lovely, and the staff were very attentive. The Sunday bar staff, unfortunately, were very slow, albeit a lot of teenagers and some in training it took 14 minutes to get to americanos.The food was excellent, the breakfast plate came out extremely hot, which was not very pleasant to touch without a warning. Staff member should have given some notice to us.Very well equipped gym, unlike most other hotels.
Disliked: Unfortunately due to weather conditions, we were unable to check in for several hours which meant we did not have use of our room until 5pm.We did get a complimentary late check out however we had a staff member knocking on our door 5 mins pre check out time to ask us are we checking out
Ann Sat, 7 December 2024
Exceptional
Disliked: Lovely staff . Excellent food.
Rory Sat, 7 December 2024
Very good
Paddy Sun, 1 December 2024
Very good
Chris Sun, 1 December 2024
Superb
Liked: Large and comfortable room. Great facilities and friendly staff.
Disliked: Room very hot and airconditioning didn't work. Window only opens a small amount.
Marcella Sun, 1 December 2024
Very good
Laura Sat, 30 November 2024
Passable
Liked: The room was amazing
Disliked: The price of food and drink
Ita Fri, 29 November 2024
Beautiful location, fabulous hotel
Liked: Fabulous
Disliked: Bar staff were very unhygienic, saw 1 put his fingers into a drink and transferred to another drink and given to a customer
Aine Fri, 29 November 2024
Exceptional
Fintan Thu, 28 November 2024
Passable
Disliked: We booked a table in the bar for dinner, for 7.30 pm. when we arrived, the table had been rescinded to someone else. The bar was fully booked.......may I say the bar is too small for the size of your hotel. We ended up having dinner in the bar at the top of the road. ......the food was excellent, by the way at that bar. The staff in the hotel were no way apologetic. In fact, they were rude. We will definitely not return.