The Herald by LuxUrban, New York City

Adequate

Liked: Location was awesome- walkable to most of what we wanted to see and do. Staff was extremely friendly and kind.
Disliked: Room adequate but pretty darn minimal. Hall ways were oddly stark, felt like an old school, no carpet. Not that it matters per se but found it odd no real lobby. Stayed for location purposes.

Exceptional

Passable

Liked: Location is quite central, close to the subway.The room was quiet despite being in the middle of the City.
Disliked: The hotel costs way too much for what it offers.We were given only a set of small body wash, shampoo and conditioner (we were three adults, so definitely too little). The corridor leading up to the room looked old and dirty and does not seem renovated at all. The room was quite old and the furniture was in very bad shape.The staff could have been more friendly: they gave us 2 towels instead of 3 and I had to go to the lobby twice to finally get it.They also charge 2$ per bag to keep your luggage after check-out.One would expect a much better service for the price they charge per night. You can find much better at the same price. Luckily we stayed only one night.

Very good

Location location location!

Liked: We had read mixed reviews before booking this hotel but wow. We were so impressed. Room & bathroom were spotless. V comfy bed. Staff friendly. Location was 5*. Empire State Building & Macys could be seen from our window
Disliked: No faults!

Passable

The hotel is walking distance...

Liked: 2 nd time staying here. Think the location is excellent, close to Penn Stn NYC, Madison Sq Gardens, metro stop right next door, across from Herald Sq & Macie’s, Bryant Park a few blocks away, Rockefeller Plaza a fewBlocks from there. For us it’s ideal. Room is basic, maybe a Little tired & worn but it’s great for the price.
Disliked: Just there to park our bags & sleep, we like it