The Hay - Adams Guest Reviews
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Write a review
Yukimi Fri, 27 September 2024
Fantastic
Liked: Their service was great! I expected that because I had stayed at this hotel, which is way I made a reservation again. Their hospitality was more than I expected! The concierge at the front desk, the handyman who came and fixed the AC issue, the lady who gave another water bottle, everyone, was amazing. I'll definitely stay at this hotel, again.
Disliked: I don't have anything that I didn't like. If I have to add something, the window glasses might have been cleaned up more from outside because I expected a good view of the White House side. But it did not a big deal, actually.
Emilio Sat, 7 September 2024
Exceptional
Patrick Wed, 4 September 2024
Want the best then stay...
Liked: Excellent.
Disliked: The staff, everyone to include Alexander and Brian. Apologies for not mentioning everyone I interacted with.
Mary Wed, 21 August 2024
Exceptional
Khaled Mon, 1 July 2024
Superb
Liked: Warm atmosphere in the hotel and comfort of the bed.Getting an early check into the room.
Disliked: My room has no view, even though I tried but not provided by the reception.
Nitin Sun, 30 June 2024
We had the POTUS as...
Liked: The location was outstanding - like no other in the world. The staff at the hotel was really excellent.
Khalid Sat, 29 June 2024
5 worest night in my...
Liked: Bad un-far deduction from my card
Disliked: Very bad as my above floor was fully of maintenance and i cant sleep one night.
G_rc Wed, 26 June 2024
I like everything,the staff and...
Liked: I like everything, especially the staff. They are very friendly, polite, and professional. They know exactly what their guests need.The location is excellent, and the room is comfortable and cozy.
Michael Thu, 6 June 2024
Exceptional
Rasit Tue, 28 May 2024
They charged again even though...
Disliked: I paid to booking.com, at my arrival I am requested to pay again, they said pay here later cancel from booking.com. If not they wouldn’t accept me to hotel. After second payment, I paid %25 higher than what I paid to booking.comOne of the worst experience I ever had at that level. Never trust 9.3 rating.