The Hand & Sceptre by Innkeeper's Collection Guest Reviews
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1.8 miles from Royal Tunbridge Wells centre |
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Shaun Mon, 17 February 2025
Exceptional
Liked: Staff very good
Charisma Mon, 17 February 2025
Pleasant
Emma Sun, 16 February 2025
Exceptional
Julie Sat, 15 February 2025
Good room kids loved it...
Liked: There was a problem with some of the things in the room , eg no hairdryer and only had a small toilet roll in toilet, no extras . Although when told at reception about the issues these were rectified immediately.
Disliked: The price, the food was quite basic and expensive for what you got. The gentleman when we paid our bill came over and asked if I had made a mistake on the tip I left on the card machine as I had put £1 I did make a mistake but as he came over and took the liberty to ask if I had made a mistake on his tip I said I hadn’t
Sue Tue, 11 February 2025
Very good
Andrew Tue, 11 February 2025
Very good
Liked: Staff were great
Disliked: The room needs redecorating - looking tatty
Jade Mon, 10 February 2025
Recent visit, 3rd time
Liked: Great serviceFriendly and helpful staffGood location Free parking Comfortable roomPlenty of sockets in room Good TV height Powerful showerSoft towels
Disliked: Not enough tea bags, only 2 compared to 6 coffeesNo glassesNo hairdryer No toilet brush Light on desk very dim
Michelle Sun, 9 February 2025
came down to visit relatives...
Liked: Had booked before, this time had 2 more rooms for cousins who also enjoyed their stay. Rooms lovely and comfy.Breakfast lovely on both mornings. dinner on both nights great although maybe a bigger portion of the risotto? waiter very friendly and good with the children on our family table.
Disliked: maybe the risotto for dinner could have been a sightly bigger portion, although was delicious
Jonathan Sun, 9 February 2025
Exceptional
Liked: Great place, Friendly and clean, can't ask for more
Disliked: Nothing comes to mind
Lorraine Thu, 6 February 2025
Passable