The Hand & Sceptre by Innkeeper's Collection Guest Reviews
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1.8 miles from Royal Tunbridge Wells centre |
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Gillian Mon, 11 November 2024
Good
Stacey Sun, 10 November 2024
Really lovely place
Liked: The decor and area was lovely
Disliked: Could have been cleaner for example dead flys on the window sills and bathroom could have been cleaner
Janice Sun, 10 November 2024
Great place for overnight stay.
Liked: Clean & comfortable stay. Convenient for where we were going.
Disliked: Traffic noise.
Liz Sat, 9 November 2024
Lovely hotel in a lovely...
Liked: Staff all friendly but at the same time good at their job. Loved the bar and restaurant and the dinner menu was everything we could have wished for. I must congratulate the chef on his amazing risotto, I liked it so much I had it twice!
Disliked: I don't know if this is how the hotel works but we stayed 4 nights and our room was only cleaned and the bed made on one morning. We didn't complain because I assume they were short staffed and it wasn't the end of the world.
Janet Thu, 7 November 2024
Fabulous stay with clean and...
Liked: Great staff, good food, well maintained room with attention to detail.
Disliked: If being very picky, room was a little small. However it served us well and would only be a problem if staying more h to Han a couple of days.
Loretta Thu, 7 November 2024
Great stay, great location staff...
Liked: Breakfast was perfect with a great selection and staff that accommodated our requests, access to the room was easy and having its own entrance rather than having to walk through the pub every time was helpful. Although rooms were above the pub it wasn't overly noisy at all.
Disliked: Room cleaning - we were there for 4 nights and it wasn't cleaned once and towels weren't refreshed which was a shame. Even if it had been done half way through our stay.
Sarah Wed, 6 November 2024
Birthday stay
Liked: Nice bar area, food in reastraunt was wonderful. Room a good size, bed so comfortable.Easy to park the car
Disliked: Maybe just the breakfast set up...
Claire Mon, 4 November 2024
Comfortable stay, good location for...
Liked: Friendly staff, great breakfast, comfortable room and bed.
Disliked: A little tired, could benefit from some redecorations.
Murambiwa Mon, 4 November 2024
Exceptional
Liked: Privacy
Disliked: Nothing
Eden Mon, 4 November 2024
Lovely stay.
Liked: The room was a good size and very comfortable. Staff very friendly and helpful. Great food both for dinner and breakfast.
Disliked: No lift, but we knew that before we booked.