Pleasant

Liked: Room was simple but ok. The halls and entrance decor was hidious and not very welcoming, the bright colours killed the style of the old place, the halls looked morbid like a halfway house for people when released from prison. They should have stuck to plain simple colours it can be done cheap but nice but the reds blues blacks and bright yellow colous were just awful!. Rooms were tidy and clean even had some had a bath tub. The horrible thing is it felt clostriphobic and soooo HOT!! Couldnt open windows for air, id say for saftey reasons as its up high but they needed to at least supply aircon or a good strong fan to rotate air around the place it was so stuffy! The bed was ok, and could have done with extra pillows. A Microwave would have been great also. Tv was shocking!!! 4 chanels only so that needs some improvement. A Good heater on wall was supplied for winter mths. Also supplied were teas coffees, milk pods, also basic toiletries. Another handy item would be a dark makeup facecloth so not to stain the white ones. I think the big rooms are worth $120/130 a night maximum which is what we paid. Rooms up top level have been renovated and are more modern. Resterant food was lovely.

Exceptional

Liked: Dog friendly

Exceptional

Exceptional

I wouldn't recommend

Disliked: Be aware if you book here that the photos on the listing, particularly of bathrooms on the listing are very cherry picked to appear nice, our bathroom was very outdated and had black mould in the corners. Bed was clean but tables were dusty.

Adequate but a few simple...

Liked: Proximity for seeing the blue penguins.
Disliked: Beds, bedding and towels were clean … but the carpets in rooms and corridors were old, stained and gave the place a dirty look/feel.

Very good

Very good

Liked: We stayed on Level 2 and the rooms were excellent. They have recently been upgraded and the bed was very comfortable. The check in was easy and the check in staff were great and so were the Saturday night staff in the bar.
Disliked: On Sunday morning we went for breakfast before leaving. The kitchen closes at 930 so make sure you go early. 2 of our group didn't come for breakfast but at 940am arrived and tried to order a coffee. The staff member refused to make the 2 coffees because "they needed to get ready for lunch". We felt that 2 coffees at that time of the morning wouldn't be an unreasonable request.

Very good