The Grand York Guest Reviews
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Write a review
Olive Mon, 18 November 2024
Beautiful Hotel
Liked: Beautiful ❤️Room was Lovely very ComfyCould not Fault reception staff Especially Katie she was so helpful and very hard working Ate in the Rise service and Food was Lovely could not Fault it I wanted something what was not on Menu and my waitress made sure I got it she was amazing Over all a Lovely stay Also got treatments in the spa also very good x
Disliked: Room was a little chilly even though temperature gage said it was highThe Bar was Lovely but service was awful could not get service had to keep going to bar to even though barman standing chatting spoke to a few people staying there said same thing just lots of staff not-doing much
Bernadette Mon, 18 November 2024
Really lovely friendly hotel
Liked: Friendly staff, perfect location, character, comfy room
Disliked: Only niggle was the random times for cleaning our room, either too early or quite late in the day.
Lbarden Mon, 18 November 2024
Very good
Joshua Mon, 18 November 2024
Festive Spectacular
Liked: I loved that the hotel had an old but modern feel to it. I love that they have transformed it into a winter wonderland. The staff were professional and friendly. The room was superb! Loads of room and clean.
Alan Mon, 18 November 2024
Great place to stay, very...
Liked: One of the best hotels i have ever stayed in lots of character. B/Fast was faultless staff could not do enough to help. The room was great plenty of room and hot water. could not ask for a better location just a short walk to city centre. the use of the Spa was a great addition to the stay.
Disliked: Parking in the NCP next door a bit tight if you got a big car.
Amanda Mon, 18 November 2024
Exceptional
Smith Mon, 18 November 2024
Superb
Pamela Mon, 18 November 2024
Lovely experience for our annual...
Liked: Christmassy, traditional, friendly staff
Nicola Sun, 17 November 2024
Perfect place for a seasonal...
Liked: Perfect location central to everything. This hotel is charming and the place is just beautiful. Immaculate rooms and cleaning is spot on.
Chris Sun, 17 November 2024
just what we needed and...
Liked: everything was great - breakfast fab
Disliked: drinks pricing could be more competitive