Good

Exceptional

Liked: For what we paid no complaints whatsoever. Have stayed at the grand many times it's had a little refurb as well .

Great location, reasonable value but...

Liked: Breakfast was good, evening entertainment was good with the singing.
Disliked: Hotel in need of refurbishment, I had paid for dinner, however on arrival was told dinner only served between 5.30pm and 6.30pm no option for a refund as the time did not suit. So paid for a dinner for 2 but was unable to eat at that early time!

Very good

Exceptional

Disappointing so probably my last...

Liked: The location is obviously 2nd to none.The parts of the hotel that have been renovated and refurbished are lovely and tasteful.
Disliked: Work that had been done in the refurbished bathroom was poor and unfinished. If a tradesperson had done that for me in my home I’d be furious and they would not have been paid. The main meal for a vegetarian was curry, I don’t like spicy food so the chef kindly agreed to do me a simple stir fry. When it came to the meal I was given a curry(!) I explained that the chef had said he’d do a stir fry but was then told he had no noodles so here’s your curry!!!I said that I couldn’t eat it and that I would just have veg from the hot plates. To be honest it spoilt my stay and it’s put me off staying again, I stay in a Llandudno hotel nearly every month as I love the place and try to support the businesses but unfortunately I wouldn’t stay again or encourage anyone else to.

Superb

Liked: the staff were friendly and helpful, entertainment in the evening

Good

Exceptional