The Grand Hotel Birmingham Guest Reviews
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Write a review
Eudel Sun, 16 February 2025
Exceptional
Richard Sun, 16 February 2025
Nice Hotel but the stay...
Liked: The location was perfect The bar area was exceptional
Disliked: We had no Hot Water in our room We notified reception Who sent up a maintenance man he couldn’t fix it, We had a dinner reservation and theatre booking so had to leave it in his handsHe assured us he would fix it After we returned to the hotel Around 11pm We tried it and still no hot waterWe went to sleep The following morning on the way to breakfast we informed reception we still have no hot water They gave us another room to have a shower in I’m not going to stay here again
Rowan Sun, 16 February 2025
Exceptional
Stewart Sat, 15 February 2025
Superb
Amy Sat, 15 February 2025
Stylish but cold!
Liked: Design, location, restaurant and bar/lounge were great.
Disliked: But the room was freezing! The heated towel rails weren’t on and the bathroom was uncomfortably cold. Had to put air con up to 30c to warm the room up!
Rugile Sat, 15 February 2025
Exceptional
Dani Sat, 15 February 2025
Exceptional
Liked: The staff were lovely and friendly, they helped with anything we could ask for.The room was immaculate, and every attention to detail was there.We also wanted to say a big thank you so much to the team for our in room welcome and gift for our special occasion it was very thoughtful!
Eddie Sat, 15 February 2025
Good 4 star hotel. Lacked...
Liked: Location, history and good hotel. A good 4 star hotel but lacked 5 star service, room quality.
Disliked: I thought there was nothing like a grand 5 star entrance / reception. The reception felt more 4 star minimalist.
Debra Sat, 15 February 2025
Exceptional
David Sat, 15 February 2025
Exceptional