The Grand by SkyCity Guest Reviews
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< 0.1 miles from Auckland centre |
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Shaun Sun, 13 April 2025
A nice property except for...
Liked: Nice property, clean room, good gym/pool. My only issue was that they wouldn’t let my family and I use the pool area to freshen up after a long international flight before my room was ready. A few days before check-in, I had checked with the hotel about the possibility and they said yes. However, when I showed up, they said no and that I couldn’t until after I officially had my room. This was very disappointing because I specifically booked this hotel and paid a premium for this reason. I would not recommend this hotel for others in the same situation.
Iain Sun, 13 April 2025
Superb
Monique Sun, 13 April 2025
Exceptional
G Sat, 12 April 2025
Superb
Bevan Sat, 12 April 2025
Great for seeing the attractions...
Liked: Loved the swimming pool and sauna
Disliked: N/A
Mikayla Fri, 11 April 2025
Exceptional
Tatiana Thu, 10 April 2025
Good
Christian Thu, 10 April 2025
Relaxing, tasty and totally worth...
Liked: They were very accommodating with an early arrival which I greatly appreciated.
Disliked: Nothing
Marcos Thu, 10 April 2025
Perfectly located! No full room...
Liked: Perfectly located in the very center. Nice view from the 10 floor.
Disliked: No room service due to a lack of staff resources as they told us!!! The guy at the reception was very friendly. They brought at least new towels then. But anyway: For the price I expect full room service.
David Wed, 9 April 2025
A great location from which...
Liked: Location worked well. Being near to the Sky Tower helped us find our way back to the hotel when we went exploring Auckland. Staff were very friendly and helpful.
Disliked: The concierge could have informed us of discounts available as guests of the hotel. We found out about this by accident.