A fabulous hotel with friendly...

Liked: The property is in a great location and walking distance to the main areas
Disliked: Nothing

I would definitely book again....

Liked: The location was perfect for the theatre.The suite was perfect for myself and two daughters. Staff were very helpful and friendly.
Disliked: The only negative thing I would say, the music in the hallway playing through the speakers outside our room was far too loud. It came on at a ridiculous early time and woke us up!

Ideal- great room, location and...

Liked: Location and as had been before knew what to expect
Disliked: Nothing not to like

Exceptional

Liked: Perfectly situated, staff incredibly helpful and friendly

Superb

Very good

Disliked: We had to wait 25mins before stadd took our dinner order

Comfortable

Liked: Staff were lovely great location. The bed was amazing.
Disliked: The room was a bit dusty I don’t think it’s a 5 star

The Glasshouse Hotel

Liked: The convenience to the Playhouse Theatre to see a show. The excellent position and luxury of the Garden rooms, the convenience of parking facilities and nearby shops in the St James Quarter.
Disliked: There is not anything to dislike. This was our second stay and we will be planning a third next Christmas.

Ok

Liked: Breakfast good
Disliked: Finished breakfast then toast arrived partly done