Exceptional

Superb

Very good

Good

Liked: amazing hotel, with great facilities and the rooms was perfect.
Disliked: We had dinner at the hotel and myself and my partner were both really unwell after dinner and we’re both in bed my 8pm, with sickness. My partner went downstairs for water and told a member of staff that we were unwell after our dinner and if they had anything we could do or if they had any pain killers etc. as shops were all shut but was just simply told “no” and didn’t seem to care we had gotten ill from the restaurant. We spoke to the member of staff behind the reception desk in the morning and wasn’t given much help or an apology.

Superb

Exceptional

Liked: Fabulous hotel with great staff
Disliked: The weather

Disappointing

Liked: Upon check-in we weren't told breakfast times or that, weren't told that live band was playing on the Saturday night as my room was directly above bar was extremely loud which obviously impacted sleep , shower in room was awful trickle of water, was told by Reception everyone must been using water at same time !.. water stains on wallpaper behind bed , bathroom door didn't close properly and no lock. Extremely disappointed as not cheap and was supposed to be special weekend away .

For us it was full...

Liked: Very good
Disliked: We thought lacked a nice comfy seating are where we could sit and relax and enjoy the coal fires

Staff very accommodating and as...

Liked: Facilities were very good