Superb

Liked: Great staff excellent service and a great Christmas atmosphere
Disliked: Nothing

Exceptional

Good

Liked: Comfy bed
Disliked: You can never get a seat to have a meal or afternoon tea, staff overstretched it's lost its identity in offerering the customer service it used to a few years ago

Exceptional

Lovely Hotel

Liked: Stayed there before, so we knew what to expect, loverly location right in the centre, food nice, room nice and clean, staff very helpful polite and friendly. If we are in the area again, we will definitely stay there.
Disliked: There is nothing to dislike.

Exceptional

Highly recommend this hotel for...

Liked: Great location and own car park in a classic historical hotel, lovely room and Comfy bed, loved the Christmas decorations downstairs
Disliked: Bathroom sink around taps was a little dirty

Short break

Liked: Beautiful old hotel. Loads of history. Ideal location. Nice and quiet. Friendly staff. Excellent choice of breakfast and well cooked.
Disliked: Car park tight. Could do with bays painting to stop silly parking! Although clean throughout, there were a few places missed, eg sealant in shower corners, splash marks on walls. Skirting board in corridors dirty.

relaxing and magic

Liked: everything the team there are charming and on point
Disliked: nothing