attention to detail very good

Exceptional

Exceptional

Very good

Great & successful birthday break

Liked: Age & services
Disliked: Heavy bed cover

Superb

Exceptional

Lovely hotel but corners are...

Liked: Still a very good hotel. Food and accommodation both excellent.
Disliked: Some staffing issues. The two girls who were waitressing at our private lunch were both excellent but we could have done with two more! The poor girls simply had too much to do and it took an age to get everyone served. It would have helped if they had left the wine on the table, as wine service always takes forever and you need loads of staff to incorporate it properly into the service. Also, there should have been some potatoes other than roast ones for those who were eating fish, rather than beef. This was a minor issue, however, to the male member of staff who heard me saying to my uncle, what’s the wifi code’ and, without even breaking stride as he walked across the room, simply said it aloud. Lout!

Mostly great

Liked: Quality, staff, food
Disliked: King size bed...super king would have been good.No teamaker in bedroom. For the price, there really should be. Instead we had to pay £6 for one!!We were asked if we would 'like' ice cream with the crepe suzzette. Of course. Didn't expect £2.50 to be added to the bill on a £60 dinner!!! Bit greedy.