Wonderful stay; will stay here...

Liked: Everthing. Hotel, location, restaurant on site, staff, two bars to hang out & relax, pool, beautiful grounds @ decor throughout hotel ver nice. The beds & pillows were so comfortable.
Disliked: Cant think of anything.

Perfect Location for our Trip...

Liked: Location was great and the courtesy bus was an added bonus. The hotel had everything that we needed and more.
Disliked: There was nothing that didn't work for us

Superb

Liked: I have stayed here previously. I enjoy the restaurant, the pool and the location.

Exceptional

Exceptional

Exceptional

Awesome, we loved it in...

Liked: The cleanliness, ambience and staff.
Disliked: reduce parking fees for longer stays.

Great place to stay for...

Liked: Pool
Disliked: Cost of parking

Cold, impersonal experience at The...

Liked: Unique, resort style - made the reservation for a homely feel and to experience poolside during the day and evening. Free trolley was great to Universal - driver was always friendly
Disliked: Our experience with the hotel felt cold. Most of the staff didn't really portray the image of the garland brand that we were led to expect and booked for.On arrival I was told I was given a high room at my request (floor 5 of 6 floors) and that is was a 'great' room in a quieter block (we booked a premium room before arrival). The block was away from the main road, so was quiet in that sense... but had 2 huge trees blocking the entire view from the balcony meaning we weren't able to use it at all during our stay - this was very disappointing.The hotel also catered for several corporate bookings during our stay - which clearly took priority as far as the hotel and staff were concerned and we again felt like we were just an imposition to that.We made this reservation to experience a more individual and characteristic property, but it ended up lacking in terms of our experience - should have booked the Hilton or Sheraton I guess... (both were cheaper in the end)