The Gainsborough Bath Spa - YTL Classic Hotel Guest Reviews
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Julie B, Iver, visiting Bath Forum Thu, 5 September 2024
The hotel was clean and the staff friendly and located near to the Bath Forum, which is why we chose it.
Liked: Reception when we checked in.
Disliked: Nothing was bad.
Mark Tue, 4 February 2025
Hotel of choice on Bath
Liked: Location, room size, view from 307, spa, cocktail bar expertly managed by Chris
Disliked: Nothing
Giorgos Tue, 4 February 2025
Very good
Mark Mon, 3 February 2025
Convenient location, exceptional staff and...
Liked: The staff were great, professional and friendly
Disliked: The restaurant was below expectation of this class of hotel. Room location had a lot of external noise
Ester Mon, 3 February 2025
A good hotel which needs...
Liked: This is a lovely hotel. With great amenities. It's historical and very central. The staff are nice and they try very hard to make your stay memorable Most rooms have heated flooring (if it works) and a free mini bar.
Disliked: It needs constant repairs with plumbing and damp issues. This is the downside to utilizing the thermal waters. It sometimes smells damp and has damp walls in places. The pool needs cleaning and if you look hard enough you can see debris in the bottom and corners. House keeping is to late in the day for us.
Kelvin Mon, 3 February 2025
Great place, anytime I’m heading...
Liked: Was so nice, well looked after, So clean throughout, staff was very nice polite, and very professional.
Disliked: N/A
Gigi Mon, 3 February 2025
Good for what we needed...
Liked: Comfortable rooms and good location in the centre of Bath! Had everything we needed for a weekend stay in the city!
Disliked: The staff weren’t very helpful, it was hard to get an order in the bar and it didn’t feel like they would go above and beyond like in most 5 star hotels. I also didn’t like the limited time to use the spa, it meant that it was over crowded.
Hannah Sun, 2 February 2025
Excellent location, beautiful spa. Very...
Liked: Beautiful Spa Facilities, lovely room and very clean.
Disliked: Breakfast very overpriced. £30pp if booking the day before or £40pp on the day. Long wait for our breakfast over one hour. Poor service at breakfast which let the hotel down.
Lewis Sun, 2 February 2025
Enjoyed
Liked: Tastefully decorated. Nice aroma also.
Disliked: Signs of wear and tear in room. Chipped skirting boards dead light bulb crack in window
Michael Sun, 2 February 2025
Good
Elisabeth Sun, 2 February 2025
Very good