Super noisy rooms, bad breakfast.

Liked: The location is the only good thing!
Disliked: The rooms were so so noisy! It was impossible to sleep, and we even changed room 2 times. We pay for a place to sleep, and that was impossible! At breakfast we heard from other guests the same.Breakfast is a joke! Took 40 min for food to arrive , many mistakes and staff doesn’t come to your table, you need to find them.

Great hotel with warmest welcome,...

Liked: Location, Staff and service were best. From check in to check out, everything was perfect
Disliked: We missed the chance to have breakfast at the hotel.

Pleasant

Liked: Large room by London standards. Nicely decorated.
Disliked: Very noisy. Windows are not soundproof so you get a lot of noise from the Brompton Road at night. Shower poorly designed, low water pressure.

Totally overpriced for what it...

Liked: Nothing much apart from the location

Superb

Exceptional

Exceptional

Liked: The Hotel was beautiful! The neighborhood was so perfect, close to the South Kensington Tube Station, The Natural History Museum, Royal Albert Hall, Victoria and Albert Museum, Harrods and more. The room had wonderful decor and super comfortable beds!!
Disliked: Nothing

Pleasant hotel. Nothing spectacular.

Liked: Very clean hotel. Staff pleasant. Hotel in nice quiet location not far from Harrods.
Disliked: Stuck in bathroom for at least half an hour ! Door wouldn't open and no way of calling anyone ! Had to damage door with metal soap tray to effect my escape. Initial reaction from manager was one of anger for damaging the door !!! What I thought were complimentary drinks on arrival were not ! Charged £64 on my Amex, less two brandy's from mini bar ( To calm myself after bathroom farce) !

Exceptional