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The Franklin Hotel - Starhotels Collezione eeeee - 0745 127 3975
The Franklin Hotel - Starhotels Collezione, 24 Egerton Gardens, London -0745 127 3975
Area: Knightsbridge - Harrods
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4.5
HOTEL RATING: 
VERY GOOD
4.5 out of 5 (529 Ratings)
BOOK ONLINE OR CALL - 0745 127 3975
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Hotel Description
Set in the heart of Kensington in central London just steps from the Victoria and Albert Museum The Franklin London - Starhotels Collezione offers elegant accommodations with free WiFi access and a Hammam floor. Guests can dine in The Franklin Restaurant by Michelin starred chef Alfredo Russo or enjoy a drink in the bar. Reopened in 2016 after an extensive refurbishment the hotel features elegant rooms and suites designed to incorporate classic elements and Italian details. Each room at The Franklin is air conditioned and is fitted with a flat-screen TV a seating area a signature bed with premium linens and a pillow menu. The luxury bathrooms come with bathrobes and toiletries. Further facilities include a 24-hour front desk concierge services a techno gym and a spa. The famous Harrods Department Store can be reached in a 7-minute walk while the Natural History Museum is less than 10 minutes away. The Royal Albert Hall and Hyde Park are 0.6 mi from The Franklin London - Starhotels Collezione. The nearest underground station is South Kensington just 1969 feet away. London Heathrow is approximately 45 minutes away by car depending on traffic and airport transfers can be arranged at an extra fee.

Check-in time: 14:00   Check-out time: 12:00
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4
4
CHECK IN
 
CHECK OUT
 
7
1 room
7
2 guests
Amenities View More
y
Free Internet
E
Fitness Center
A
Business Center
B
Airport Shuttle
w
Non Smoking
r
Pets Allowed
x
Free Breakfast
j
Free Parking
u
Swimming Pool
q
Accessible
Other Amenities
` Business Center
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Air Conditioning
` Babysitting/Child Services
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Heating
` Fax/photocopying
` Private check-in/check-out
` Shared lounge/TV area
` 24-hour security
` Concierge services
` Family Rooms
` Free Wi-Fi
` Hair/Beauty Salon
` Massage services
` Restaurant(s)
` Daily Housekeeping
` Non-Smoking Rooms Available
` Board games/puzzles
` Wine/champagne
` Fruits
` Pet basket
` Pet bowls
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` Invoices
` All plates, cutlery, glasses and other tableware have been sanitized
` Access to health care professionals
` Free face masks
` Food delivery
` Electronic room key
` Audible alarm
` CCTV security in common areas
` Currency exchange service
` Daily disinfection
` Fitness center
` Ironing amenities
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Restaurant (special diets available)
` Soundproof rooms available
` Spa services
` Spa/sauna
` Tour services
` Professional cleaning services
` Allergy-free rooms available
` Room service available
` Pets allowed (charges may apply)
` Takeout dining services available
` Airport shuttle (charges may apply)

The Franklin Hotel - Starhotels Collezione Guest Reviews

Overall Average Score: 
Very Good (4.5 out of 5)

Write a review

4.5

Wonderful - 4.5 out of 5

Machala Sun, 10 November 2024

Superb

1.5

Poor - 1.5 out of 5

Irena Mon, 4 November 2024

Super noisy rooms, bad breakfast.

Liked: The location is the only good thing!
Disliked: The rooms were so so noisy! It was impossible to sleep, and we even changed room 2 times. We pay for a place to sleep, and that was impossible! At breakfast we heard from other guests the same.Breakfast is a joke! Took 40 min for food to arrive , many mistakes and staff doesn’t come to your table, you need to find them.

5

Exceptional - 5.0 out of 5

Chajchawalit Sun, 27 October 2024

Great hotel with warmest welcome,...

Liked: Location, Staff and service were best. From check in to check out, everything was perfect
Disliked: We missed the chance to have breakfast at the hotel.

3

Pleasant - 3.0 out of 5

Blair Mon, 21 October 2024

Pleasant

Liked: Large room by London standards. Nicely decorated.
Disliked: Very noisy. Windows are not soundproof so you get a lot of noise from the Brompton Road at night. Shower poorly designed, low water pressure.

1.5

Poor - 1.5 out of 5

Yeung Sun, 13 October 2024

Totally overpriced for what it...

Liked: Nothing much apart from the location

4.5

Wonderful - 4.5 out of 5

Saleh Sat, 12 October 2024

Superb

5

Exceptional - 5.0 out of 5

Mario Fri, 11 October 2024

Exceptional

5

Exceptional - 5.0 out of 5

Jean Tue, 8 October 2024

Exceptional

Liked: The Hotel was beautiful! The neighborhood was so perfect, close to the South Kensington Tube Station, The Natural History Museum, Royal Albert Hall, Victoria and Albert Museum, Harrods and more. The room had wonderful decor and super comfortable beds!!
Disliked: Nothing

4

Very Good - 4.0 out of 5

Keith Fri, 4 October 2024

Pleasant hotel. Nothing spectacular.

Liked: Very clean hotel. Staff pleasant. Hotel in nice quiet location not far from Harrods.
Disliked: Stuck in bathroom for at least half an hour ! Door wouldn't open and no way of calling anyone ! Had to damage door with metal soap tray to effect my escape. Initial reaction from manager was one of anger for damaging the door !!! What I thought were complimentary drinks on arrival were not ! Charged £64 on my Amex, less two brandy's from mini bar ( To calm myself after bathroom farce) !

5

Exceptional - 5.0 out of 5

Marek Tue, 1 October 2024

Exceptional

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The Franklin Hotel - Starhotels Collezione 24 Egerton Gardens, London