They charged a random one dollar to my card and 25$ for "missing cards" that they did not inform me needed to be turned in. Our door did not lock - we would close it and it just needed to be pushed and it'd open. It's a very old hotel and not for young adults. They also accused us of smoking in the room and charged an additional $159 for a smoke smell in the room. However we did not smoke in the room. A smoke smell stays on clothes and will linger a bit but nobody actually smoked inside the room and I was charged. My experience was very bad with my very short stay there. The cab ride was $25 one way to Farm Bureau Live. Thank you for reading.

Liked: Was 8 miles from Farm Bureau Live.
Disliked: When I was checking out they did not ask for or tell me that the card keys would cost $5 extra per card if they were not turned in. The bathrooms were small and only two towels were supplied.

Liked: If you're going to a concert, it is a good price for how close it is to the venue (Farm Bureau Live).
Disliked: Front desk was nice, but reservation department failed to call me back several times and was overall difficult to work with.

Liked: Great for concert - about $25 cab ride. Excellent service.
Disliked: The bedding.

Exceptional

Liked: Beautifully decorated
Disliked: Long walk from point A to B

Good

Excellent

Liked: It's a well-kept facility. Room was great.
Disliked: Bed was too soft for our liking, but that can happen anywhere.

Doubtful we would book another...

Liked: Christmas decorations, Thanksgiving buffet
Disliked: Our room, TV reception was horrible, no housekeeping the whole time we were there. Freezer Broken.

Exceptional

Very good

Liked: The staff was friendly and helpful; the food was very good; the response to our pet -- a large-ish dog -- was positive and the facilities for her were very nice.
Disliked: There was nothing we didn't like, although the guestrooms might benefit from a refresh in the coming years,

We had a wonderful time!

Liked: Very warm environment and the breakfast was excellent!
Disliked: NA

Pleasant

Liked: breakfast at booking said it was included
Disliked: was told breakfast not included

Superb

Liked: We had an issue with our reservation that it took a while to resolve but the staff were exceptionally helpful and made us feel very welcome.
Disliked: The restaurant has a limited selection of options but the food was all good!