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Overall Average Score:
Excellent (4.3 out of 5)
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| 3.6 miles from Kansas City centre |
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Michael Sat, 12 April 2025
Superb
Daryl Thu, 10 April 2025
This is the perfect hotel...
Liked: The room was elegant, super-clean, with a lovely view.
Disliked: It was all great.
Cynthia Mon, 31 March 2025
Exceptional
Degraw Thu, 27 March 2025
Exceptional
Erin Mon, 24 March 2025
Exceptional
Laura Wed, 19 March 2025
Exceptional
Sirmans Tue, 18 March 2025
It overall wasn’t bad. The...
Liked: The property itself was beautiful and the rooftop bar was a pleasant experience including the bartender and drink prices.
Disliked: The room TV didn’t work when it came to casting. It worked for YouTube but not HBO. The room had a smell when we first got there of faded smoke scent. We paid $170 for one night and so it was a little disappointing that the casting didn’t work as we planned for a themed movie night. We settled for my MacBook. Upon arrival, we get charged an extra $50 after booking the room just to get keys. I was told we would get this back as it was only an “incidental” fee. We also thought we booked a room that came with breakfast vouchers but they “weren’t on our booking” page. A total of $220 for a one night stay where breakfast isn’t even included. We were supposedly getting this $50 back but come to find out it we were charged $37 and in fact aren’t getting any of it back. We took one water bottle which should also be free in my opinion when you pay for a room.
Sharon Tue, 18 March 2025
Great staff at a very...
Liked: This property was in a perfect location to visit family. It’s a nice area of Kansas City close to the Plaza.
Disliked: Nothing really.
Suzanne Mon, 17 March 2025
Exceptional
Liked: Beautiful properly and rooms! The beds are so comfortable
Sandra Fri, 14 March 2025
We really enjoyed our stay...
Liked: The staff was very helpful and friendly. We really liked the availability of the complimentary shuttle service to restaurants in the Country Club Plaza area. Nice drivers! Wonderfully comfortable beds and very clean rooms. Great rain forest shower!
Disliked: The grab and go breakfast was not good. Poor selection of items and the blueberry scone was doughy. We did not try the full breakfast but should have. Could not find a breakfast place in the area. Could have used a listing of retail shops in the CC area as we did not know what to look for or what was within walking distance.
