Exceptional

Superb

Disappointing

Liked: room was nice
Disliked: breakfast was a long wait and when served was cold not value for money

A rather tired establishment relying...

Liked: I was offered a free upgrade after I spoke to reception staff for which in was very grateful as the standard room was very tired, chipped paint everywhere, knackered chair with chipped paint and dirty tiles. Single glazed windows and when I opened one it had a pigeon egg in the rainwater guttering. Room was ok, but the corridors smelt dirty and unclean.
Disliked: Thankfully I was upgrade to another room which was larger.

This place is amazing. The...

Liked: Great location, quirky but clean, nice and warm and very comfortable.
Disliked: N/A

Exceptional

Staff were brilliant

Liked: Staff were amazing, efficient and friendly.Outside areas new and fresh. Rooms tired and very grubby. My room situated over the extractor fan which was noisy and smelly and left on all night. Badly in need of updating in the interim clean up!
Disliked: Just the standard of cleanliness in the tired rooms

Great place to stay in...

Liked: Great location in the lovely town of Cirencester. Excellent breakfast. Room was comfortable. Staff all excellent.
Disliked: The bin men banging around at 5.40am on both days. If you stay here ask for a room away from the front of the building.

Superb