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AustraliaThe Essex Golf & Country Club Hotel Guest Reviews
Overall Average Score:
Good (3.65 out of 5)
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Pearson Sat, 19 April 2025
Very good
Phil Fri, 18 April 2025
Very good
Denise Fri, 18 April 2025
Exceptional
Manaid Fri, 18 April 2025
Exceptional
Fungayi Fri, 18 April 2025
Exceptional
Liked: Friendly place, welcoming
Disliked: Nothing
Emma Thu, 17 April 2025
Not what I wanted. But...
Liked: Modern facilities and good parking. Brilliant helpful staff. Bar was good and food was lovely
Disliked: Very busy with golfers and half term kids. PoolIs at the other end of the car park in a separate building so you can’t just wander to it from your room. Standard rooms are very tired
Janet Thu, 17 April 2025
Good
Jasmin Wed, 16 April 2025
Good value for money and...
Liked: Spa was really lovely and didn’t get ridiculously busy, included steam room, sauna, pool and hot tub pool. Room was nice and didn’t get noise from outside at all.
Disliked: The showers in the spa changing rooms were cold although think this was a recent problem, the young restaurant staff (only the restaurant) were not friendly and the food took 30/40 minutes both times even when it was empty.
Asif Wed, 16 April 2025
If you pay good money...
Liked: I was staying at the Essex golf and country club hotel. I’ve never had such a bad experience. Upon arrival my room was full with dust, then on my first night my shower wastage got blocked and my bathroom flooded. Plus I booked a deluxe double room hoping for a double mattress but no they joined 2 single uncomfortable mattresses together, and every time you sleep the two single mattresses will separate. And on my second night, I was hoping house keeping would clean my room. The floor was so dirty and my towels had not been changed as well as no toilet paper was given I had to go twice to reception to ask for toilet paper. I paid good money to stay here at the hotel it was our anniversary. I don’t think I could come back to a hotel like this. If I’ve paid for a deluxe room I’m hoping good services or at least a clean room.
Lisa Wed, 16 April 2025
Dissapointing and a disaster
Liked: We checked out a day early due to the need to leave.Looked lovely upon arrival but everything else was a different story.The standard of cleanliness was disgusting.Bedding lumpy,bedroom cushions on bed covered in stains and filthy.Rooms not hoovered or dusted when they were emptying the bins in the room which is pretty much all that was done.Buffet breakfast was not fit for eating nor was the dinner.Barely saw any staff let alone cleaning staff.Public balcony overlooking a beautiful view of golf course had not been cleaned.Ashtrays overflowing and dirty cups scattered from days previous.My husband could not park in a disabled slot ( blue card holder ) then we had to carry luggage up several stairs.Staff which were serving in main bar area were young adults having a carry on rather than doing any work.Lastly the bath / shower in room was a huge safety issue.As I stated my husband is disabled sand to switch taps on to use had to be done by climbing into the bath then turning on.Due to a glass shower screen being fixed in situe at the tap end.This place could be a great place but I have never experienced anywhere like this.
