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The Empress Hotel eeee - 0745 127 3975
The Empress Hotel, Central Promenade, Douglas -0745 127 3975
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BOOK ONLINE OR CALL - 0745 127 3975
4.15
HOTEL RATING: 
VERY GOOD
4.15 out of 5 (2197 Ratings)
0.4 miles from Douglas centre
BOOK ONLINE OR CALL - 0745 127 3975
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Hotel Description
Overlooking Douglas Bay on the Isle of Man this hotel has a piano bar and large lounge and a conservatory that features panoramic sea views. There is a choice of dining options at The Empress Hotel including a French-style brasserie restaurant or The Piano Bar which serves a full bar menu daily until 9.30pm and a range of drinks. The hotel's rooms all have modern décor and come equipped with satellite TV. Guests can also make use of a work desk and facilities for making tea and coffee. A variety of shops can be reached in under 10 minutes' walk and there are restaurants to eat in along the nearby promenade.

Check-in time: 15:00   Check-out time: 11:00
Enter Your Dates
4
4
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
A
Business Center
w
Non Smoking
x
Free Breakfast
j
Free Parking
u
Swimming Pool
E
Fitness Center
B
Airport Shuttle
r
Pets Allowed
q
Accessible
Other Amenities
` Business Center
` Garden
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Bar
` 24-Hour Front Desk
` Elevator
` Coffee shop
` Packed lunches
` Heating
` Fax/photocopying
` Snack bar
` Shared lounge/TV area
` vending machine
` Designated Smoking Area
` Family Rooms
` Free Wi-Fi
` Live entertainment
` Restaurant(s)
` Daily Housekeeping
` Non-Smoking Rooms Available
` Wine/champagne
` Outdoor furniture
` Themed dinner nights
` Smoke alarms
` Fire extinguishers
` Staff follow all safety protocols as directed by local authorities
` First aid kit available
` Cashless payment available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Invoices
` All plates, cutlery, glasses and other tableware have been sanitized
` Access to health care professionals
` Electronic room key
` CCTV security in common areas
` Kid-friendly dinning
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Restaurant (special diets available)
` Tour services

The Empress Hotel Guest Reviews

Overall Average Score: 
Very Good (4.15 out of 5)

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3.5

Good - 3.5 out of 5

Chloe Thu, 6 March 2025

Good

Liked: The location & beds very comfortable
Disliked: Music too loud. Also when using hotel phone to call down to reception no one answered, even used my mobile to try call that way and again no answered. Had go down stairs in my pjs to ask if they could lower music and was told no without asking anyone. Asked to speak to management and was told "yes that's me I'm management"

4.5

Wonderful - 4.5 out of 5

David Thu, 6 March 2025

Lovely experience

Liked: Bar area lovely. All the rooms and decorations lovely. Staff really welcoming
Disliked: Breakfast room a bit canteens Downstairs. Breakfast itself average

5

Exceptional - 5.0 out of 5

Clint Wed, 5 March 2025

Exceptional

5

Exceptional - 5.0 out of 5

Carrie Sun, 2 March 2025

Exceptional

5

Exceptional - 5.0 out of 5

Georgian Sun, 2 March 2025

Amazing break in Empress hotel

Liked: Great location, fair price
Disliked: Not applicable

3.5

Good - 3.5 out of 5

Christina Thu, 27 February 2025

It was good , however...

Liked: It was clean and quiete
Disliked: Na

5

Exceptional - 5.0 out of 5

Bilel Thu, 27 February 2025

Exceptional

Liked: Overall, the service was good. I suggest including a complimentary bottle of water daily and improving the lighting in the rooms.

3

Pleasant - 3.0 out of 5

Asif Wed, 26 February 2025

Beach front.

Liked: beach front property . but remember beach is not clean just good to see. nice bathroom.
Disliked: Basically it’s not 5star property as described on booking.com it’s a 3star. Average breakfast. no parking.

3

Pleasant - 3.0 out of 5

Tony Tue, 25 February 2025

Pleasant

Liked: Breakfast and evening meals were excellent.
Disliked: Room rather small and cramped

4

Very Good - 4.0 out of 5

Kathleen Tue, 25 February 2025

very enjoyable

Liked: I was very impressed with te quality and presentation with the evening meal
Disliked: N/A

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The Empress Hotel Central Promenade, Douglas