Comfortable, pleasant stop over

Liked: Proximity to Bermondsey st

Lovely hotel to stay in...

Liked: The hotel smells so good, the twins room very comfortable, good location, the staff friendly and welcoming, the breakfast nice
Disliked: The water in a can no so good

Over All Enjoyed our stay....

Liked: Breakfast was great, staff friendly and beds were really comfortable. Lena in the Restaurant was very welcoming and very nice couldn’t do enough for us when we had dinner in the restaurant So
Disliked: Shower was not very powerful and water Luke warm

Bad

Great location, overall the staff...

Liked: The location was great for exploring London. When I checked into my original room the air conditioning unit was very noisy even when switched off, but the staff were wonderful in trying to fix the issue and then moving me to another room which was very quiet. Breakfast was also very good, not too crowded and plenty of choice.
Disliked: The pillows were too soft and very uncomfortable, I was left with a sore neck and struggled to sleep.

Very comfortable and excellent service.

Liked: Everything
Disliked: Not applicable

Great, except the breakfast.

Liked: Lovely staff, extremely clean, great location.
Disliked: The breakfast was cold. Breakfast could be a lot better. That standard of hotel should serve fresh a breakfast not a buffet style service.

Good

Great

Liked: Good views! Nice staff, breakfast was good.
Disliked: Could hear other doors closing etc, rooms could be more sound proof.