Overall a beautiful hotel in...

Liked: Beautiful hotel in the heart of Charleston. We loved that we could walk to King Street and the hotel has a complementary car service for rides should you need one. The room was lovely and the bed was one of the most comfortable I’ve ever slept on in a hotel.
Disliked: Generally speaking the service is was great. We had breakfast downstairs in the morning and once our food was delivered, we never saw our waiter again. That was very disappointing considering how expensive our breakfast was. It would have been nice to order another cup of coffee at least.

Good but expected more for...

Liked: Check in was nice and valet staff were extra nice
Disliked: Room was a little loud- could hear staff next door and other room. Wait staff at citrus club and the living room at night were not friendly

Exceptional

We will be back!

Liked: Location great. Downstairs bar awesome! Decorations lovely. Check staff exceptional

Superb

Bridal couple loved everything about...

Liked: Lovely roof top view

unpleasant

Liked: holiday decor and ability to text requests
Disliked: walls were incredibly thin- barely slept because i could hear the street noise and the rooms next to me all night. Cleaning staff also came in without knocking and completely caught me off guard.

Exceptional

Exceptional