The Dean Galway Guest Reviews
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0.8 miles from Galway centre |
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Michael Fri, 22 November 2024
Exceptional
Yuehan Thu, 21 November 2024
Exceptional
Jerry Thu, 21 November 2024
Exceptional
Liked: The breakfast menu was delicious but it could do with one or two more dishes, other than that, the gym was lovely, really liked the towels they had and the ice water was a very nice touch on top of that
Disliked: The wifi was quite slow and it took too long and too much effort to try log into the wifi and the TV was well below average, Netflix just didnt work, the internet explorer didnt work but im pretty show that had smth to do with the wifi
Megan Thu, 21 November 2024
Exceptional
Jade Thu, 21 November 2024
Exceptional
Gary Wed, 20 November 2024
Super location facilities and staff
Elaine Wed, 20 November 2024
Very good
Liked: The location and staff especially gym amd house keepingThe putdoor heated pool and the drinks service outsideRood top restaurant
Disliked: On arrival we were automatically charged for breakfast despite us not enquiring about it and planned on not having breakfast the next morning.49e charge for breakfast is crazy!Our room was originally book for 179e and was charged 229e
Finola Mon, 18 November 2024
Hotel is amazing but I...
Liked: Thee only thing that was bad was our dreadful experience in sophies restaurant, both the food and the staff....the food was beyond diabolical ....absolutely dreadful !
Disliked: The charcuterie board was honks of freezing cold antipasti slices, hardly any cheese, the chutney was massive lumps and freezing and nothing close to a 'spread' you would use a knife to put on crackers or bread, the bread was absolutely freezing...and clearly straight from a fridge and probably just defrosted, no nice smell, or crostini, no toasted bread, freezing cold stale bread as far as I am concerned. The duck shredded salad was completely dry and insipid, the same two cocktails were ordered but both served were vastly different because apparently a different barman served them as if that justifies getting a different drink the second time round albeit you ordered the same drink. The porridge this morning with compote should have read compote with porridge!....hardly any porridge and floating in compote?....the avocado and pesto was gross and I don't know what bread it was on or what the yellow things on top were. The service and attitude were dreadful and it's a shame as we couldn't fault the hotel at all.
Nicola Mon, 18 November 2024
Exceptional
Michael Mon, 18 November 2024
Poor
Liked: The location and gym were excellent
Disliked: You could hear everyone outside the hotel. Made it difficult to sleep. The bed was two singles pushed together. This was not stated when booked as was told large double bed. Really poor considering it cost €463. I will take this further as I am not happy