The Cumberland London Guest Reviews
Write a review
Write a review
Khaled Sat, 16 November 2024
Very Bad experience with this...
Liked: The location only
Disliked: The staff were very rude they try to scam me to do upgrade, I said no but they try to charge me extra. Very rude specially Ali he is the rudest. When I said i will make a complaint through booking they said go ahead we already have your money .
Khaled Sat, 16 November 2024
Poor
Liked: Location
Disliked: The stuff were very disrespectful Specially Ali The check in me to my room at 9 pm I was there from 9 am
Mohammed Fri, 15 November 2024
Superb
Nader Fri, 15 November 2024
Exceptional
Abdullah Fri, 15 November 2024
Superb
Tawfiq Fri, 15 November 2024
Good
Liked: Location &breakfast
Disliked: Sound insulation in rooms is not good, you hear sounds from the street
Viðar Fri, 15 November 2024
Exceptional
Ewa Fri, 15 November 2024
Good
Liked: Lobby
Disliked: Breakfast
Klasina Thu, 14 November 2024
Awesome!
Liked: Loved the spacious rooms, also loved all the different choices you have for breakfast.The beds were very comfortable and for someone with a crappy back that is a big win.I need a bed thats not to soft but not too hard either, so the beds in our room were perfect!
Disliked: Only thing they should change I'd say is located in the bathroom.Once the floor is wet it is EXTREMELY slippery and I nearly slipped more than once while I stayed there.Putting an antislip mat will help a lot because putting down a towel didn't help.
Zoe Thu, 14 November 2024
Ok
Liked: Modern
Disliked: The fire alarm went off and the hotel was evacuated . There was no information given to guests