Lovely setting

Liked: The hotel is very clean, nicely decorated and has beautiful grounds . The spa is expensive for a 2 hour session . A wedding venue as well as hotel . Noisy through the night as guests return to rooms , sound proofing not great . There was a drains smell in the bathroom and what looked like a damp patch in the bedroom on the other side of the bathroom wall. It was reported to reception.

Grand

Liked: Games in the bar area were good. Walk round the lake was lovely. Breakfast was grand. Staff friendly and helpful.
Disliked: Bit tired and expensive for the standard.

Exceptional

Fine and beautiful views, but...

Liked: Beautiful location and views. Helpful and friendly staff. Checked in very late (around 10.30) and there was an issue with our room, which was rectified with switching us to another room straight away. Advised us bar was closed but helped with room service.
Disliked: Price wasn’t justified. £200+ for a room you expect much higher standards. Have stayed in hotels in central London for cheaper.Then an additional £40+ each for two hours in the spa is unfair.As other guests have said glasses in rooms would be helpful.Overall hotel a little dated, especially when you consider the price point.

Superb

Exceptional

Liked: My son had his wedding there it was a perfect venue the whole day was perfect

Great experience

Liked: Lovely
Disliked: Nothing

Had a great time the...

Liked: Loved the property the grounds are stunning and the view from the room amazing
Disliked: The view from our room looking over the lake

Great breakfast, lots of choice

Liked: Great Breakfast
Disliked: It’s a terrible shame I booked via booking.com and I would recommend if visiting customers book directly. The hotel is great, really beautiful but Booking.com charged 50% more and refused to price match . I would recommend the hotel remove themselves from booking.com site.