Disappointing

Liked: good location near centre of london
Disliked: The bed wasn’t changed prior to us arriving, there were stains and hairs all over the sheets and had to have a member of staff come up and change the bedding. The receptionist was also quite rude on arrival.

Great for a short stay,...

Liked: The location and the facade of the building was lovely. Along with the guest area downstairs was beautiful
Disliked: We had to ask to move because our room smelled of smoke -they didn't agree but moved us anyway. The rooms were tiny to what we thought we would get in that area for that money

Perfect

Liked: I liked that i didnt have any issues what so ever in the hotel, cleanness was a 10/10, the staff made us feel so welcome and friendly. And the breakfast was nice.
Disliked: The t.v does need an upgrade. And the shower mixer.

I stayed in The Columbia...

Liked: The location was very close to Hyde Park and also quite close to public transportation.
Disliked: The room was small and inconvenient. However, most importantly was very old and in immediate need for renovation. The floor was so old that made noise when walking, the bathroom was also old and inconvenient.

Very poor

Liked: This hotel is in a good location
Disliked: It is very expensive. The room was dirty, there were hairs on the curtains, marks on the carpet, the wallpaper is a revolting shade of yellow which is the colour of a leaking zit, the bathroom was an ancient avocado suite which was also revolting. This despite the geometry of the room above a staircase and the gorgeous old building oozing potential. Breakfast was cheap pastries, alpen, cocopops and packet bagels. For the price, outrageous. The staff were pleasant and in one interaction clearly expected me to complain about the room, although I didn't as I'd seen through an open door that none of the others were any better. I asked to store luggage and was given a key to deposit it myself, got lost trying to find the cupboard and can't help but think that the sign "we refuse any responsibility for items left here" had a painful quality. Why couldn't such a hotel accept the responsibility of minding a suitcase? Surely, a safe place to store luggage is a pretty basic facility of a hotel? Let alone one so bloody expensive? That moment seemed to sum up my experience in this hotel. Wondering why the management would cut so many corners out of what was once a shapely, beautiful place.

Good enough place to stay

Liked: It’s in a nice neighbourhood away from the hustle and bustle yet connected via buses and the underground to the city centre. Service quality of the staff is impeccable. Beds are comfortable.
Disliked: The double beds are a tad too small so it wasn’t very comfortable for 4 of us to share 2 double beds. Hotel is also old and the floorboards creak.

The shining

Liked: Location and beautiful old building. Bed was really comfortable, great nights sleep.
Disliked: The creaky floor, 1970's bathroom and decor and the kettle that turned on randomly by itself. Could do with a bit of an upgrade.

Very good

Liked: Location and the classic English hotel, elevator.
Disliked: Heater was not room controlled. Our room was hot, long walk to our room. Was looking forward to a classic English breakfast, but was very basic.

N/A

Liked: Location
Disliked: Safety of things I lost my velvet coat .,,Have never lived in a hotel where if by chance you left something behind and you ask they not able to find it.. (1 day )-we were there next day only I checked…But here they said they have not found anything … which is impossible..It’s ridiculous I mean no matter what your location is you should not lack on other parameters ..Still I left a number with them if they can find