The Cole - ADULTS ONLY, Palm Springs

Disappointing

Liked: No one was at the property, the restaurant wasn't serving
Disliked: It was weirdly empty and ghostly except for 2 people drinking in the bar when i showed up at 5

Exceptional

Superb

Sweet staff. Perfect for traveling...

Liked: Free chargers was nice.
Disliked: TV did not work. AC was way too loud.

We had a great stay!

Liked: The room was big and comfortable and the swimming pool was amazing during the hot weather!
Disliked: It was a bit difficult to find the staff (check in and check out), because the bar where you should go was mostly closed. But otherwise great!

Issues aside, I got a...

Liked: I was greeted by Cassie, who was very welcoming, friendly and informative. I was tempted to go down to the bar (which looks really nice) but I was way too tired. I really liked the bed, linens and pillows.
Disliked: While the bathroom was clean, there were a few things that had not been tidied from the previous guest stay. The shower head squealed while on. The tv didn't work. The thing is disliked most was after I booked and paid for my stay online, I was prompted to do another third-party online process that included sharing my pertinent information, including credit card number, address, and even a photo of my ID (I nearly canceled my booking because I felt that was way too much information to be asked for, especially by a rogue third-party company I've never heard of) AFTER I had already booked the room.

Fantastic. I got exactly what...

Liked: Clean and quiet. Very spacious room. Love the bath tub!!’
Disliked: Parking lot could be better labeled and lit more on both sides of the building.

Excellent

Liked: Really tastefully refurbished property nice rooms and comfy bed well located for going to Palm Springs
Disliked: Only minor point would be daily refill for the coffee machine in the room. Sure I could have asked but there for four nights and only two pods for a couple. As no breakfast on offer the complimentary pods should be refilled. That though is a really minor point on what was an excellent stay!