The Clarendon Hotel and Spa - Adults Only Guest Reviews
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3.9 miles from Phoenix centre |
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Brandy Tue, 11 March 2025
It was good
Liked: Atmosphere
Disliked: Restaurant
Ebony Tue, 11 March 2025
The place was terrible! I...
Liked: The place was terrible! I would’ve never booked a place like this. The room was horrid! The sheets were dirty and stained. The tub was not clean! The towels were horrible! The heat didn’t work for hours.
Disliked: I don’t like anything about this place. It was awful.
Rachel Mon, 10 March 2025
great place to stay, close...
Disliked: the elevator needs service. Very slow
Gabriela Mon, 10 March 2025
Would I stay here again?...
Liked: The hotel is run down, a two star on A GOOD DAY. Rotten wood in the bathroom, stairwells and furniture. Needs a remodel immediately. Even the lamp in our room was broken off at the base. Just one example of many.
Disliked: The facilities are run down. Needs a lot of love and twelve good coats of paint, new furniture and a good deep clean. My white socks were black after walking around our room.
Lacey Sun, 9 March 2025
Will NEVER stay here again...
Liked: Nothing. Lousy from beginning to end and could not wait to get gone!
Disliked: Check-in took sooo long. Staff seemed disinterested and inexperienced. Room was cheesy and cheap and poorly maintained. Bed was weird. Bathroom was horrible. Hot water took over 10 mins to get to us and the lighting was so bad I gave up on applying make-up.Lousy area of town - homeless hanging around.
Harshman Thu, 6 March 2025
Very good
Gonzales Wed, 5 March 2025
Stay elsewhere
Liked: To begin with, you can't park near the front door to check in or unload your belongs unless you park in the street. And they have no carts to unload you suitcases onto. When we went to sugn in, there were three people working at the front desk, only one signing guests in. The other two never acknowledged us or anything. We just had to wait. The facility appeared to be clean it was just located in a very seedy part of town. It is an old building that they have tried to make look modern with bright art and color but they have not maintained very well. The toilet wouldn't flush, and we had to remove the tank top to pull the chain for it to flush. To turn the water on in the bath/shower, you felt like you were pulling the knob out of the wall . Overall, for the price, it was a very poor value. We definitely will not be back.
Kimberly Wed, 5 March 2025
Good
Liked: The location of this hotel was convenient for the events I attended, which were less than a 15-minute drive in each area. The room I booked was nice. The parking is partially covered for hot days, but it's first come, first serve.
Disliked: As much as it costs, I didn't expect the hallways to smell like pizza just got delivered. Even for being a king room, there was no microwave. I also had to manually flush the toilet as no person came to fix it when I notified the front, and my stay was 3 days.
Okray Tue, 4 March 2025
Overall, it was good front...
Liked: The pool/hot tub
Disliked: The bartenders who worked in the restaurant were extremely rude.
Jeffrey Mon, 3 March 2025
Outdated, and Overpriced. Not the...
Liked: Fairly convenient.
Disliked: It's an older, cinder block hotel, with a very tiny window in our room, giving the feeling of a cell, with a small bathroom in which the shower curtain bar was improperly installed, such that the curtain would not stay closed. Given all of that, it was much overpriced. Moreover, I will never understand how the Booking.com staff gave this an 8,5 rating, forcing me to seriously question staff ratings in the future.