The Clarendon Hotel and Spa - Adults Only Guest Reviews
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3.9 miles from Phoenix centre |
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Matteo Tue, 29 October 2024
Nice hotel in Phoenix, 15...
Liked: The pool is really nice and I used t relax before going to a meeting
Gregory Mon, 28 October 2024
Passable
Amaury Fri, 25 October 2024
Good
Donavan Thu, 24 October 2024
Bad
Mo Thu, 24 October 2024
Superb
Gibson Thu, 24 October 2024
Very good
Bill Wed, 23 October 2024
Good
Michael Wed, 23 October 2024
Exceptional
Rita Tue, 22 October 2024
It’s a mixed bag of...
Liked: The likes:Very modern, clean, great pools and unique but cool art. Mostly friendly staff and spacious. Had bar and some food options.
Disliked: Parking was as described in some reviews, a bit sketchy, but free. We did have a working tv the entire weekend stay despite reporting it and being told it would get fixed from girl at front desk. Was asked if we wanted to move rooms after coming back from being gone all day in the evening / tired, the thought of having to move all our belongings didn’t sound appealing so we just went to the pool . Since the promise of getting fixed never happens during the day.As for the room it’s self, it’s the bed is low to the ground ( which I have a bad knee) was cool looking but not really convenient for everyone like me. The room / bathroom only has one mirror & it not full length. Usually rooms have more than 1. And there was no counter in the bathroom to even lay down you comb or tooth brush, it was all sink. Which was very different but not functional.The ac unit, mostly did what it wanted it’s was either on cool full blast or not at all. No refrigerator and that’s ok but there was no ice machine that I could see or offered to us at check in. The coffee bar, was nice to have as an option but everyday with high hopes we tried it and the coffee was burnt in taste. Believe me we tried, we bought 3 the first day, thinking we choose the wrong option and than the next day thinking the barista as just having a bad day, we bought 2 more. Nope. We ordered breakfast sandwhich with sausage and got bacon instead. My partner doenst eat bacon by by the time we got up to our room we didn’t want to go all the way down.It was just one thing after another, which is too bad cuz this place has a lot of potential and the concept is cool and the welcoming of all types of people is a great thing. It’s just needs what I think is tweaking, maybe better management and having staff available at all times that can fix issues and just a few changes to the basics of what’s in a room.
Gabriela Tue, 22 October 2024
Very poor
Liked: Front desk staff helpful and courteous
Disliked: Room as a whole was deteriorated. TV didn't work, cut cables, and the electrical outlet was overloaded. The Wall Ac unit isn't cooling, and the remote for it was broken. The bed frame is torn, and nightstands have tape residue. The pool area is in a cloud of "smoke," and this place isn't cheap.