The Chester Grosvenor Guest Reviews
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Dayle Mon, 24 March 2025
Exceptional
John Mon, 24 March 2025
Excellent hotel , great location,...
Liked: Breakfast was very good. Location excellent. Lovely hotel. Comfortable and good size room.
Disliked: We were told that we would get a message once our room was ready. We never.The entrance door to the rooms banged shut , so during the night I was woken on numerous occasions.
Captain Sun, 23 March 2025
Okay overall, but overpriced and...
Liked: Dean the night porter was very helpful, resolving the breakfast issue with regard to the time we wished to eat.When we did have breakfast the restaurant was half empty, so what was the problem in the first instance!!
Disliked: The breakfast scenario is a joke.I paid for bed and breakfast, not bed and only what the hotel want me to eat for breakfast without being ripped off to pay an additional £12.50 per person for proper food.I didn't pay it and had an unpleasant conversation and experience with Carina on reception!
Andrew Sun, 23 March 2025
Excellent location
Liked: Location and staff excellent
Disliked: Room was a little tired and the bed was a little uncomfortable
Richard Sun, 23 March 2025
a very enjoyable short stay,...
Liked: extremely comfortable room with every facility we required. liked having a bath rather than just a shower.
Disliked: nothing could have been bettered
Clodagh Sun, 23 March 2025
Pleasant
Jane Sun, 23 March 2025
Exceptional
Craig Sat, 22 March 2025
Good
Liked: Good location
Disliked: Nice breakfast
Clare Sat, 22 March 2025
Lovely old fashioned decadence. Our...
Liked: It's old fashioned grandness. It's a little tired in places but I loved the feel of the place.
Disliked: One of the bars we went in was quiet and they weren't particularly friendly. Maybe having a bad day
Donna Fri, 21 March 2025
Fantastic hotel
Liked: Was made very welcome by all staff especially Karen who checked us in and showed us to our room and explained everything we needed to know for our stay, Room was lovely and clean bed was so comfy had a brilliant night sleep it was a lovely surprise to be upgraded for our 1st time staying in the hotel, will definitely recommend this hotel and will be a returning in the future
Disliked: Not necessarily a dislike but a personal preference would be for the continental breakfast to pick and choose ourselves rather than table service but overall breakfast was lovely