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The Chester Grosvenor eeeee - 0745 127 3975
The Chester Grosvenor, Eastgate Street Eastgate, Chester -0745 127 3975
Area: Old Town - Racecourse - Groves Promenade
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BOOK ONLINE OR CALL - 0745 127 3975
4.45
HOTEL RATING: 
EXCELLENT
4.45 out of 5 (2199 Ratings)
< 0.1 miles from Chester centre
BOOK ONLINE OR CALL - 0745 127 3975
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Hotel Description
This award-winning 5-star hotel features individually decorated rooms with bathrobes. Guests can relax in the spa's Thermal Suite complete with herb sauna and steam room. All of the luxurious rooms have their own individual color scheme and feature large comfortable beds. Guests can relax with bathrobes slippers and luxury toiletries in the bathroom. Rooms also include Sky channels a DVD player and free WiFi. With 4 AA Rosettes The Arkle restaurant offers tasting menu and La Brasserie offers informal cuisine and coffees among Parisian decor. A Continental breakfast is served in the morning and a full English option is available at an extra cost. The Spa at The Chester Grosvenor features 5 luxury treatment rooms providing a wide range of relaxing treatments. Guests can also enjoy the steam room salt grotto and foot baths. In the center of Chester the hotel is less than 5 minutes' walk from both Chester Cathedral and Grosvenor Park. On one of Chester's historic shopping streets the hotel is next to the Grosvenor Shopping Center. The Spa and Thermal Suite are open Thursday to Monday. There is an additional charge for guests to use the Thermal Suite unless Spa treatments have been booked.

Check-in time: 14:00   Check-out time: 12:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
w
Non Smoking
q
Accessible
x
Free Breakfast
j
Free Parking
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Coffee shop
` Trouser press
` Packed lunches
` Heating
` Fax/photocopying
` On-site parking
` 24-hour security
` Concierge services
` Free Wi-Fi
` Massage services
` Restaurant(s)
` Daily Housekeeping
` Non-Smoking Rooms Available
` Wine/champagne
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` Process in place to check health of guests
` First aid kit available
` Cashless payment available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` Invoices
` All plates, cutlery, glasses and other tableware have been sanitized
` Free face masks
` Contactless check-in/out
` Food delivery
` Electronic room key
` CCTV security in common areas
` Currency exchange service
` Daily disinfection
` Facilities for disabled guests available
` Ironing amenities
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Restaurant (special diets available)
` Spa services
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Room service available
` Takeout dining services available
` Parking available (charges may apply)

The Chester Grosvenor Guest Reviews

Overall Average Score: 
Excellent (4.45 out of 5)

Write a review

5

Exceptional - 5.0 out of 5

Dayle Mon, 24 March 2025

Exceptional

4

Very Good - 4.0 out of 5

John Mon, 24 March 2025

Excellent hotel , great location,...

Liked: Breakfast was very good. Location excellent. Lovely hotel. Comfortable and good size room.
Disliked: We were told that we would get a message once our room was ready. We never.The entrance door to the rooms banged shut , so during the night I was woken on numerous occasions.

3

Pleasant - 3.0 out of 5

Captain Sun, 23 March 2025

Okay overall, but overpriced and...

Liked: Dean the night porter was very helpful, resolving the breakfast issue with regard to the time we wished to eat.When we did have breakfast the restaurant was half empty, so what was the problem in the first instance!!
Disliked: The breakfast scenario is a joke.I paid for bed and breakfast, not bed and only what the hotel want me to eat for breakfast without being ripped off to pay an additional £12.50 per person for proper food.I didn't pay it and had an unpleasant conversation and experience with Carina on reception!

4

Very Good - 4.0 out of 5

Andrew Sun, 23 March 2025

Excellent location

Liked: Location and staff excellent
Disliked: Room was a little tired and the bed was a little uncomfortable

5

Exceptional - 5.0 out of 5

Richard Sun, 23 March 2025

a very enjoyable short stay,...

Liked: extremely comfortable room with every facility we required. liked having a bath rather than just a shower.
Disliked: nothing could have been bettered

3

Pleasant - 3.0 out of 5

Clodagh Sun, 23 March 2025

Pleasant

5

Exceptional - 5.0 out of 5

Jane Sun, 23 March 2025

Exceptional

3.5

Good - 3.5 out of 5

Craig Sat, 22 March 2025

Good

Liked: Good location
Disliked: Nice breakfast

4.5

Wonderful - 4.5 out of 5

Clare Sat, 22 March 2025

Lovely old fashioned decadence. Our...

Liked: It's old fashioned grandness. It's a little tired in places but I loved the feel of the place.
Disliked: One of the bars we went in was quiet and they weren't particularly friendly. Maybe having a bad day

5

Exceptional - 5.0 out of 5

Donna Fri, 21 March 2025

Fantastic hotel

Liked: Was made very welcome by all staff especially Karen who checked us in and showed us to our room and explained everything we needed to know for our stay, Room was lovely and clean bed was so comfy had a brilliant night sleep it was a lovely surprise to be upgraded for our 1st time staying in the hotel, will definitely recommend this hotel and will be a returning in the future
Disliked: Not necessarily a dislike but a personal preference would be for the continental breakfast to pick and choose ourselves rather than table service but overall breakfast was lovely

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The Chester Grosvenor Eastgate Street Eastgate, Chester