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The Chester Grosvenor eeeee - 0745 127 3975
The Chester Grosvenor, Eastgate Street Eastgate, Chester -0745 127 3975
Area: Old Town - Racecourse - Groves Promenade
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BOOK ONLINE OR CALL - 0745 127 3975
4.45
HOTEL RATING: 
EXCELLENT
4.45 out of 5 (2199 Ratings)
< 0.1 miles from Chester centre
BOOK ONLINE OR CALL - 0745 127 3975
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Hotel Description
This award-winning 5-star hotel features individually decorated rooms with bathrobes. Guests can relax in the spa's Thermal Suite complete with herb sauna and steam room. All of the luxurious rooms have their own individual color scheme and feature large comfortable beds. Guests can relax with bathrobes slippers and luxury toiletries in the bathroom. Rooms also include Sky channels a DVD player and free WiFi. With 4 AA Rosettes The Arkle restaurant offers tasting menu and La Brasserie offers informal cuisine and coffees among Parisian decor. A Continental breakfast is served in the morning and a full English option is available at an extra cost. The Spa at The Chester Grosvenor features 5 luxury treatment rooms providing a wide range of relaxing treatments. Guests can also enjoy the steam room salt grotto and foot baths. In the center of Chester the hotel is less than 5 minutes' walk from both Chester Cathedral and Grosvenor Park. On one of Chester's historic shopping streets the hotel is next to the Grosvenor Shopping Center. The Spa and Thermal Suite are open Thursday to Monday. There is an additional charge for guests to use the Thermal Suite unless Spa treatments have been booked.

Check-in time: 14:00   Check-out time: 12:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
w
Non Smoking
q
Accessible
x
Free Breakfast
j
Free Parking
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Coffee shop
` Trouser press
` Packed lunches
` Heating
` Fax/photocopying
` On-site parking
` 24-hour security
` Concierge services
` Free Wi-Fi
` Massage services
` Restaurant(s)
` Daily Housekeeping
` Non-Smoking Rooms Available
` Wine/champagne
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` Process in place to check health of guests
` First aid kit available
` Cashless payment available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` Invoices
` All plates, cutlery, glasses and other tableware have been sanitized
` Free face masks
` Contactless check-in/out
` Food delivery
` Electronic room key
` CCTV security in common areas
` Currency exchange service
` Daily disinfection
` Facilities for disabled guests available
` Ironing amenities
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Restaurant (special diets available)
` Spa services
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Room service available
` Takeout dining services available
` Parking available (charges may apply)
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The Chester Grosvenor Guest Reviews

Overall Average Score: 
Excellent (4.45 out of 5)

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5

Exceptional - 5.0 out of 5

Sarah Fri, 20 December 2024

Great stay

Liked: Food and service in the brasserie was fantastic
Disliked: The bedroom was tired, in need of refurbishment and was far too warm even when turning the air con system off

4.5

Wonderful - 4.5 out of 5

Mike Fri, 20 December 2024

Superb

3

Pleasant - 3.0 out of 5

William Fri, 20 December 2024

Pleasant

Liked: Lovely staff
Disliked: Room was a bit bland

4.5

Wonderful - 4.5 out of 5

Eric Thu, 19 December 2024

Lovely Hotel in a good...

Liked: Lovely Hotel in a great location with parking which was marvellous, the room was comfortable and all the meals were excellent value and good quality.
Disliked: Nothing

4

Very Good - 4.0 out of 5

Andrew Wed, 18 December 2024

Right in the centre and...

Disliked: Soap dispenser plunger bottles which do not fit in the shower have replaced the small bottles which did resulting in quite a faff using them.

5

Exceptional - 5.0 out of 5

Michelle Wed, 18 December 2024

Had another fabulous stay

Liked: Always beautifully decorated at Christmastime
Disliked: The location of the hotel is just perfect

5

Exceptional - 5.0 out of 5

Brian Wed, 18 December 2024

excellent as usual

Liked: service. location. room quality.

5

Exceptional - 5.0 out of 5

Wilkinson Wed, 18 December 2024

Enjoyed the break.

Liked: The hotel itself, location and food ...
Disliked: Some things are simply too pricey and having to pay extra for an English breakfast seems 'money grabbing'.

3.5

Good - 3.5 out of 5

Simon Wed, 18 December 2024

Good

Liked: Rooms variable and at times dated but the suite on this occasion was very nice.
Disliked: Arkle restaurant opening times - not open mid week

4

Very Good - 4.0 out of 5

Dawn Wed, 18 December 2024

Nice nostalgic hotel centrally located...

Liked: Old building nice features. Ideal for those looking for something different to new modern hotels. Concierge excellent. JQuiet room(stayed in 344)Bar on site . Great location accessed from level 2 of car park straight into hotel. Next to Grosvenor shopping centre.
Disliked: Some staff need training on etiquette and how they respond to residents. Did not cater very well for allergies just got told that I couldn’t have this and that and only basic’s provided. Asked if orange juice fresh orange and reply was that’s what’s on the bottle ! Other staff lovely no problem.

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The Chester Grosvenor Eastgate Street Eastgate, Chester
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