The Chelsea Harbour Hotel Guest Reviews
Write a review
Write a review
Gbemisola Mon, 18 November 2024
GREAT EXPERIENCE !
Liked: The bed was very comfortable.The staff were pleasantMost importantly i appreciated the hotels gesture of placing balloons, a nice Happy birthday piece of cake and a towel arrangement mimicking a three tier cake to celebrate my daughter who turned 21
Disliked: The elevator made some creaky noises
Darren Sun, 17 November 2024
Next Time I'll Bring My...
Liked: Shower was excellentRoom was cleanBed was super comfortable along with the pillowsOnly downside, although very minor it was noticeable, that the wardrobes higher shelf was dusty. Simple to fix, so no real issues until someone chooses to place clothes there and finds that part out.
Disliked: Wasn't anything I didn't like, staff suoer friendly and helpful, atmosphere relaxing.Dinner and breakfast were great.Don't think there was anything not to be liked.The pool was not available due to repairs but not a big deal for the stay, my other half enjoyed the spa greatly.Would definitely come again.
Thomas Thu, 14 November 2024
Good
Liked: I really liked the size of the rooms and the view from the balcony. It was also extremely clean.
Disliked: In the room both tvs kept shutting off after a few minutes of viewing and for the price really I would expect smart tvs in the rooms that are easy to use
Mark Thu, 14 November 2024
Great room of exceptional size...
Liked: Room and view of marinna.
Disliked: Location made taxis required for all journies
Emma Tue, 12 November 2024
Would definitely come back, but...
Liked: The rooms are really spacious. Always clean. Room service was great. Location great. Most of the staff were really helpful and friendly.
Disliked: I left a cashmere hot water bottle behind and when I called to let them know only a few hours after check out, I was told that it wasn’t there, which is was 100%. The lady on the phone was very unhelpful and rude. The cleaners must have taken it.
Deborah Mon, 11 November 2024
Exceptional
Georgi Sat, 9 November 2024
Very poor
Liked: The only good thing about the hotel was the location.
Disliked: It is very slow and difficult to communicate with staff.Generally old and aged decoration throughout. It's hard to order any foot to the room. Very slow with the preparation with the food. Not tasty at all.The view of the marina was nice but hard to see through the very dirty windows. The shower was too old and there was not enough hot water.
Sándor Fri, 8 November 2024
Pleasant
Robin Wed, 6 November 2024
Rooms are good, staff less...
Liked: As always, the room and the hotel in general were good
Disliked: Too long to wait to check in. Too many emails telling me the "rules". Only one of three lifts working. Long wait every time.
Jonathan Tue, 5 November 2024
Lovely but let down by...
Liked: Rooms were great, very spacious, good value - the area is a little quiet but close to Chelsea and Fulham. Could not see the river or harbour from our window though
Disliked: Car Park arrangements - was provided a parking space on arrival, passed keys to attendant - but when I asked how much it was a staggering £85 per night. The fine for parking without permission was £100. I felt like I have been fined!! They made no effort to advise of a public car park at a fraction of the price. Very dissapointed