Exceptional

Exceptional

Superb

Liked: Lovely hotel. We stayed in the 4 poster room. Very comfortable, clean, and very welcoming. We ate in the restaurant and the food was excellent.
Disliked: It was a little noisy late in the evening with guests coming back into the hotel.which woke us up.

Wonderful Staff

Liked: Wonderful staff and stay.

Enjoyable break

Liked: Everything was spotlessly clean and well maintainedBedding and pillows lovely
Disliked: Drinks and food very expensive and didn’t like the fact we were not allowed to have our drinks in the bar but were showed to a tiny room on the side with 3 tables and no atmosphere despite the fact t the bar was emptyAttitude of staff not good on evening of 01/12/24 Kerry was amazing though and staff were excellent with a new team on the 02//12

Delightful, relaxing, Charming!

Liked: The staff were delightful!!! Our classic room in the Attic super sweet and characterful. Restaurant onsite. Lovely village setting close to Bath and neighbouring villages like Lacock which is worth a visit.
Disliked: WiFi a bit patchy in our bedroom.

Fantastic staff, needs a refurb...

Liked: The staff are amazing.Breakfast extra and expensive.Main menu average and food not great.
Disliked: More food choices throughout the day and change delivery times for later in the day as can be heard in the room early morning.

Almost perfect - we have...

Liked: The greeting on arrival set the tone - very friendly and welcoming.The staff were great - attentive and polite.The bed was super comfortable.The dinners we had (2 nights) were exceptional.The breakfast was good also but at £20 each its expensive
Disliked: We found a previous guests (worn) sock in the bedroom, not in a hidden place either. We just put it in the bin - it didn't spoil our stay.The breakfast was good but £20 is about £5 too much.

Idyllic relaxation hotel

Liked: Location, friendly staff, good food, comfortable a wonderful stay. We will be back
Disliked: Nothing