The Castle Inn Hotel by BW Signature Collection Keswick Guest Reviews
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Write a review
Sarah Fri, 15 November 2024
really lovely
Liked: room was lovely really spacious and clean. Excellent biscuits! Bed was comfy but pillows left a little to be desired - brought our own :-) Towels were changed but bed wasn't made. Bus service into Keswick!
Disliked: Not a lot of choice at evening meal. So only ate there once. Needed to book for breakfast and evening meal which took a little spontaneity out of it. Also hearing co-owners telephone conversations whilst relaxing in the conservatory was annoying
Kenneth Wed, 13 November 2024
Nice stay shame about the...
Liked: Amenities
Disliked: All good apart from the breakfast
Samuel Mon, 11 November 2024
Exceptional
Angela Sun, 10 November 2024
Good value
Liked: Friendly staff . Clean comfy bed
Disliked: Under going internal refurbishment. Very strange layout
Leon Sat, 9 November 2024
Good
Disliked: Dog barking next door
Annette Sat, 9 November 2024
Pleasant
Liked: The pool, jacuzzi, and sauna were really nice. The breakfast and evening food were really tasty. The room was clean and a decent size. They had a log burner burning at night, which was lovely. This is a very big, quiet inn which is lovely if you just want to relax. There were mini lifts to get wheel chairs downstairs and flat flooring/ramps in most areas.
Disliked: The inn is undergoing renovation, and there were rolls of carpet, flooring, etc. in an entrance. Also, plaster was missing around a window, and a doorway was unfinished. The hand rail going into the pool area was very wobbly, and we lost £2 in the lockers. The steam room was not working. The bar area closed at 9.30 due to a lack of customers. We hardly saw anyone at night, and when in an empty room we played some music on our phones to entertain ourselves, at 21:20 the manager came and told us to be quite. My 84 year old mother used a scooter to move around, but in the breakfast area there were 3 steps, thus making independence impossible.
Sophie Fri, 8 November 2024
Exceptional
Andrew Fri, 8 November 2024
Superb
Disliked: Breakfast location was an eye-opener as food tables were located in front of toilet doors in bar , at least cover doors with curtain to hide toilet doors, not best location ever only flaw in otherwise perfect stay
Lesley Fri, 8 November 2024
Felt abit let down with...
Liked: Lovely big bedroom great view clean,
Disliked: After travelling over 4 hours to spend the weekend to celebrate my mums 80th to be told that we wasn't able to have a evening meal at the hotel as we haven't revised a table we wasn't told this when booking to hotel so we had to travel 20 minutes down the down to find somewhere to eat I can honestly say thst I'll not be returning to the hotel for that reason that we was turned away from the hotel restaurant when other people thats not staying in the hotel are taking spaces up and the people that staying in the hotel are not able to get a booking
James Thu, 7 November 2024
Friendly staff, clean establishment. Comfortable,...
Liked: Booked a suite. Room was spacious and clean. Fridge in working order. Comfortable décor and solid furnishings. Good wardrobe space for hanging clothes. Breakfast was a mix of full English and continental, both very reasonable in quality.
Disliked: Water in the room could have been hotter / colder depending on the tap (temperature just felt tepid on everything except the shower). Wouldn't have fancied a bath with the water temp as it was.