The Castle Hotel Neath Guest Reviews
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Diane Sat, 29 March 2025
Superb
Liked: Staff were lovely and kindly upgraded our room.Room was lovely, very comfortable and everything we needed.
Nigel Sun, 23 March 2025
Superb
Peter Sat, 22 March 2025
Comfy and good value but...
Liked: Room was comfortable and staff friendly
Disliked: Breakfast was basic and restaurant was closed in the evenings for some reason.
Michael Fri, 21 March 2025
Exceptional
Liked: Very good
Stuart Thu, 20 March 2025
Good value and close to...
Liked: Staff were really friendlyLocation was excellent for my destinationNeath town center is much improved and had better facilities than I rememberDedicated parking areaValue for money
Disliked: The bed was a single bed as I was in a twin room, so just not use to sleeping in a single bedBreakfast was continental only, cooked breakfast would have been nice
Arvid Thu, 20 March 2025
Never again!
Liked: Conveniently sited in a one way system, with parking.
Disliked: The room had no view, heating was via a heat pump/aircon unit which was noisy. Bath plug was not attached to the chain which was a problem when emptying. Had to run half a bath of water before hot appeared from the tap. The so called continental breakfast consisted of, sliced boiled ham andcheese squares or cooked tinned tomatoes and baked beans. 3 choices of bread, left in their supermarket polythene bags, all bread was a couple of days old. Pain au raisin and au chocolate were soggy. There was filter coffee and yoghurts. I noticed another guest, from overseas, was suitably unimpressed by the choices available and the rather haphazard presentation of what cannot be described as a buffet.Pillows hard, so glad I’d brought my own!
Phil Tue, 18 March 2025
Good
Mcintosh Sun, 16 March 2025
Superb
James Sun, 16 March 2025
Very good
Liked: All went well, no complaints.
Megan Sun, 16 March 2025
Disappointing
Liked: The location, right at the centre of town close to amenities
Disliked: Didn’t appear clean, dusty bathroom, stained flooring, very cold room even after we turned the heater on very dull and dark room. We actually chose to leave after only being in the room around 2 hours because we felt uncomfortable in there and it put a dampener on our stay.