Superb

Exceptional

Liked: Excellent location, staff were very helpful and the hotel was very clean and comfortable.

It was fine for a...

Liked: The Breakfast was good. The bar was good with a good choice of beers.Great view of the Castle from the bathroom window.
Disliked: The bed was not very soft, could do with a topper and the duvet was a bit thin and not wide enough to cover over the edges, especially as the weather was still very cold.

Lovely location and relaxing stay.

Liked: Excellent room with view of castle, good quality breakfast parking onsite a real bonus.
Disliked: Strong cooking smell in reception when we arrived.

Beautiful place

Liked: Everything
Disliked: Although tasty we Though thought the cooked welsh breakfast could have been better portion sized. For £16 each I thought it could have been better

Excellent stay that made our...

Liked: Excellent property and fabulous room. Outstanding location .
Disliked: I liked everything.

Superb

Liked: The Narnia room was special
Disliked: Hotel could do with a residents lounge

Exceptionally friendly service and comfort,...

Liked: Exceptionally friendly and helpful service, large very comfortable rooms with huge beds, lovely areas to hang out and fantastic central location with parking. We made a last minute booking with our dog late at night and we were made feel so welcomed. Everyone was so very helpful to us. It was such a really lovely stay and I look forward to returning for a longer stay in the Castle. Highly recommend. Conwy is a beautiful coastal town with fantastic restaurants, lovely walks, everywhere is super dog friendly. The Castle is right in the middle, perfectly located for exploring.

Charming and thoughtful - not...

Liked: They went above and beyond, with little extras to make it special. Large room with a view of the castle, comfy bed, clean facilities and great location. Has so much charm.