Room and decor was very nice. Shower was good. All staff very friendly. Hotel is close enough to downtown to walk. Breakfast choices were very good. Will definitely recommend!

Disliked: Nothing.

Great location for the PAC. Short walk to town and many restaurants.

Liked: Staff helpful; overall appearance of room good; price for area not too bad.
Disliked: Linens were stained (looked like blood) and worn; towels worn out.

Renovations ongoing. Overall nice stay. Beds comfortable. Would have liked a microwave in the room. Would stay here again in the future.

Liked: Close to everywhere we wanted to go by foot. Great employees and friendly to us.
Disliked: Could hear other visitors too much. Outside entry door.

Read the advertising and you would think it is a nice place - won't see me again! I disinfected the place myself and can't imagine who or what has stayed there before. Elevator might hold 4 people tops, and is very rickety.

Liked: Employees were great!
Disliked: Smelled; overused; needs renovation. Too many other good hotels nearby, ugh!

I guess it wasn't too bad for an older hotel. There had been some upgrades. I was not happy with all the noise nor that I was charged the same price for 2 queens instead of the King I originally booked. The breakfast was one of the best I have had. I am not sure I would stay here again.

Liked: The breakfast was great and a employee named Tyetta was wonderful.
Disliked: I booked a room with king size bed - received room with 2 queens which should have been cheaper but was at the same price. Room on the outside was very noisy - unable to sleep.

Disliked: Website said free parking - upon arrival the only parking is valet and you are charged.

People were friendly and very helpful. Might stay again, but would get a room away from the street.

Liked: Reasonably priced; bed wasn't too bad, and the internet was free.
Disliked: Way too noisy. Buses every 15 minutes, sometimes parking there with engines running. Get a room that isn't on the street side of the Best Western. Wall needed to be patched in the bathroom and that was a big turnoff. Could have patched it in 10 minutes. Should replace the toilet seat.

We would recommend this hotel to others and would return to this hotel for another stay.

Liked: We found everyone to be very friendly and helpful.
Disliked: The room was a little small.

Liked: Room very clean with everything we needed; great location.
Disliked: Did not like the old elevator!