The Capitol Hotel Ascend Hotel Collection Guest Reviews
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0.4 miles from Hartford centre |
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Leonard, Leominster, visiting Xfinity Theatre Tue, 16 August 2022
Great place to stay. Close to many attractions. Quiet. Great breakfast.
Disliked: No disappointment.
Mary, Otisville Mon, 16 July 2012
Liked: Cookies in the lobby.
Disliked: Smelled like smoke; vending machine not working.
Carol Wed, 5 March 2025
Good location, reasonable price, okay...
Liked: Location is in walking distance of our destination, the XL Center. The Dash, downtown circulator bus, stopped in front. The view from our room was awesome. The clerk who checked us out, Hassani, was very nice!
Disliked: When we arrived, the desk clerk was away for a few minutes. He mumbled, and showed us his phone when we asked about a nearby restaurant. On our way out in the morning, I asked a different clerk for a map. She responded with “Don’t you have a phone?” We ended up walking to the Hilton where we got a map.
Quincy Wed, 5 March 2025
Very good
John Tue, 4 March 2025
won't use it again
Liked: good location
Disliked: breakfast was disappointing, room okay, parking expensive
Przemysław Mon, 3 March 2025
Disappointing
Liked: Location close to the train station and downtown area.
Disliked: Beginning in the lobby - there was a sleeping man who looked like unhoused and smelled bad and the staff did nothing about it. The breakfast hours should've been longer (it was 6-9 for weekdays and 7-10 for weekends). The key to our room wasn't working well, I think there was an issue with a lock. The "fitness center" had only a few dumbbells, a mat, and a few machines (however treadmill wasn't working). There was a weird smell on the corridor. We didn't get shower gel - only a bar of soap. No safe in the room either.
Maya Mon, 3 March 2025
If you have to, it’s...
Liked: It was available. It wasn’t as dirty as it looked like it would be. Breakfast was surprisingly decent
Disliked: Very worn everything, super thin blanket, strong “air freshener” smell in hallways, felt a little seedy
Jenniffer Sun, 2 March 2025
Good
Tom Sat, 1 March 2025
Good
Tiana Fri, 28 February 2025
It was ok, location on...
Liked: I like the location close to everything I needed.
Disliked: The hallway smelled like weed. The phone in my room did not work, I needed to call the front desk, and couldn’t.
Zy Mon, 24 February 2025
Passable
Shanon Sun, 23 February 2025
Superb
Liked: The location from the XL Center was GREAT! Easy parking! Hot breakfast was good.