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The Capitol Hotel Ascend Hotel Collection eee - (888) 323-5826
The Capitol Hotel Ascend Hotel Collection, 440 Asylum Street, Hartford, CT -(888) 323-5826
Area: Hartford - East Hartford
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3.45
HOTEL RATING: 
PLEASANT
3.45 out of 5 (977 Ratings)
0.4 miles from Hartford centre
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Hotel Description
This downtown Hartford hotel, located next to Bushnell Park and 1 block from Hartford's Union Station. The Capitol Hotel, Ascend Hotel Collection features a fitness center, business center, meeting rooms and free WiFi throughout the property. A complimentary hot breakfast is offered. The Capitol Hotel, Ascend Hotel Collection provides a coffee maker in every room. The contemporary style rooms have a desk and arm chair along with cable TV. The Capitol Hotel, Ascend Hotel Collection is within 1 mile of Wadsworth Atheneum Museum of Art, Mark Twain House & Museum and the University of Connecticut School of Law. Bradley International Airport is 13 miles away.

Check-in time: 15:00   Check-out time: 12:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
x
Free Breakfast
E
Fitness Center
A
Business Center
w
Non Smoking
r
Pets Allowed
q
Accessible
j
Free Parking
u
Swimming Pool
B
Airport Shuttle
Other Amenities
` Free Breakfast
` Free Internet Access
` Golf Course
` Meeting/Banquet Facilities
` Safety Deposit Box
` Air Conditioning
` Babysitting/Child Services
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Coffee shop
` Hair dryer
` Coffee/tea maker
` Wheelchair accessible
` vending machine
` telephone
` kitchenware
` blackout curtains
` 24-hour security
` Free Wi-Fi
` Game Room
` Daily Housekeeping
` English
` Spanish
` Convenience Store
` Non-Smoking Rooms Available
` Parking Available
` gift/souvenir shop
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Hand sanitizer in guest accommodation and key areas
` Access to health care professionals
` Hygiene certification
` Staff trained in safety protocol
` Temperature check for guests and staff
` Free face masks
` Ticket services
` Contactless check-in/out
` Food delivery
` CCTV security in common areas
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Ironing amenities
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Safety chain and/or latch on doors available
` Separate shower/bathtub
` Toiletries provided
` Tour services
` TV & Movies/Shows
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Air conditioning in public area
` Heating in public area
` Desk/workspace available
` Professional cleaning services
` Allergy-free rooms available
` Cleaning products available
` Pets allowed (charges may apply)
` Parking available (charges may apply)
` Xerox/fax in business center

The Capitol Hotel Ascend Hotel Collection Guest Reviews

Overall Average Score: 
Pleasant (3.45 out of 5)

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5

Exceptional - 5.0 out of 5

Leonard, Leominster, visiting Xfinity Theatre Tue, 16 August 2022

Great place to stay. Close to many attractions. Quiet. Great breakfast.

Disliked: No disappointment.

3

Pleasant - 3.0 out of 5

Mary, Otisville Mon, 16 July 2012

Liked: Cookies in the lobby.
Disliked: Smelled like smoke; vending machine not working.

3.5

Good - 3.5 out of 5

Carol Wed, 5 March 2025

Good location, reasonable price, okay...

Liked: Location is in walking distance of our destination, the XL Center. The Dash, downtown circulator bus, stopped in front. The view from our room was awesome. The clerk who checked us out, Hassani, was very nice!
Disliked: When we arrived, the desk clerk was away for a few minutes. He mumbled, and showed us his phone when we asked about a nearby restaurant. On our way out in the morning, I asked a different clerk for a map. She responded with “Don’t you have a phone?” We ended up walking to the Hilton where we got a map.

4

Very Good - 4.0 out of 5

Quincy Wed, 5 March 2025

Very good

1.5

Poor - 1.5 out of 5

John Tue, 4 March 2025

won't use it again

Liked: good location
Disliked: breakfast was disappointing, room okay, parking expensive

1.5

Poor - 1.5 out of 5

Przemysław Mon, 3 March 2025

Disappointing

Liked: Location close to the train station and downtown area.
Disliked: Beginning in the lobby - there was a sleeping man who looked like unhoused and smelled bad and the staff did nothing about it. The breakfast hours should've been longer (it was 6-9 for weekdays and 7-10 for weekends). The key to our room wasn't working well, I think there was an issue with a lock. The "fitness center" had only a few dumbbells, a mat, and a few machines (however treadmill wasn't working). There was a weird smell on the corridor. We didn't get shower gel - only a bar of soap. No safe in the room either.

2.5

Fair - 2.5 out of 5

Maya Mon, 3 March 2025

If you have to, it’s...

Liked: It was available. It wasn’t as dirty as it looked like it would be. Breakfast was surprisingly decent
Disliked: Very worn everything, super thin blanket, strong “air freshener” smell in hallways, felt a little seedy

3.5

Good - 3.5 out of 5

Jenniffer Sun, 2 March 2025

Good

3.5

Good - 3.5 out of 5

Tom Sat, 1 March 2025

Good

2.5

Fair - 2.5 out of 5

Tiana Fri, 28 February 2025

It was ok, location on...

Liked: I like the location close to everything I needed.
Disliked: The hallway smelled like weed. The phone in my room did not work, I needed to call the front desk, and couldn’t.

2.5

Fair - 2.5 out of 5

Zy Mon, 24 February 2025

Passable

4.5

Wonderful - 4.5 out of 5

Shanon Sun, 23 February 2025

Superb

Liked: The location from the XL Center was GREAT! Easy parking! Hot breakfast was good.

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The Capitol Hotel Ascend Hotel Collection 440 Asylum Street, Hartford, CT