Parking not included. Hotel was very nice. Everything was clean, the surroundings were beautiful (especially the main staircase), and the staff was friendly. However, the blurb on the ConcertHotels.com website was confusing. I specifically picked this hotel because I thought the overnight parking was included. I ended up with a surprise $55 charge in the morning because of this. Descriptions on some of the other hotels stated that the parking was an extra fee after the price listed, but this one had it listed amongst the other amenities. The description should be updated to more clearly notify customers that it is not included in the price you will be paying on the website.

Liked: Beautiful hotel and the lattes we bought in their restaurant in the morning were delicious.
Disliked: Ad on website is confusing; the parking was not included.

The greatest place to stay in, will stay again.

Liked: Everything.
Disliked: The Inn dining breakfast was a little too high.

On my wedding day, the...

Liked: The building is beautiful. The restaurant was delicious.
Disliked: The staff was beyond rude from check in to check out. I stayed here for my wedding. Check in the person wouldn’t let me use the card on file. The sales department never got back to me after I left messages requesting to take photos on my wedding day. Then the staff was incredibly aggressive and rude about asking us to leave when I was in my full wedding dress. They would not let my father pick me up and told him he had to park around the corner and make me walk. Then the night I came back with my new husband, we had dirty robes and they didn’t even clean the room from the morning of getting ready. All around really put a damper on what should have been a beautiful day.

Beautiful spot excellent restaurant. Extraordinary...

Superb

Exceptional

Superb

Expensive Brand with inadequate room...

Liked: The room and bathroom size was very good.
Disliked: No Coffee making Machine in room. Limited Television Channel Choices.

Exceptional

Pleasant

Good