The quality of the hotel and room was comfortable and relaxing. The restaurant was full - we found the service at the bar for food, to be what one would expect at a restaurant. Food - well presented and delicious. I would recommend parking cars close to the hotel for ease of access and security / larger quilt on the double bed / full length mirror in room. Most definitely will stay here again and have recommended to friends.

Liked: Every staff member provided excellent customer service at just the right level of efficiency and friendliness.
Disliked: Clear directions on the website to warn people of the one way system - not so easy to get to for a motorist unfamiliar with the town.

Exceptional

Exceptional

Stayed for 1 night

Liked: Good sized room Everything in room we needed
Disliked: Bloke on reception who checked us in, was really miserable and didn't smile.Bathroom starting to look old fashioned.

Good

Very good

Disliked: Finding the carpark was hard due to the one-way system.

Superb

Very good

Bad

Liked: Location
Disliked: Okay we stayed in room 201 lovely room but it's right against the exit door so through the night when we was trying to sleep people were in and out like a yo yo then we fall back to sleep then next thing hear the door go then someone standing near the door on their mobile phone for a while so.. stay away from 201 if you want some sleep.. reported in the morning was promised the manager would ring us still waiting for the call

Pleasant

Liked: Good breakfast.
Disliked: The safe was not bolted down, car park virtually impossible find took us 15 mins driving around in circles.