The Brooklyn Guest Reviews
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3.0 miles from Brooklyn centre |
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James Wed, 6 November 2024
Poor
Liked: The room was clean.
Disliked: The lobby was in very bad shape. Not a great area. Elevator was broken. House keeping was only available upon request.
Indira Wed, 6 November 2024
Very poor
Gloria Wed, 30 October 2024
Very good
O'shaughnessy Tue, 29 October 2024
Great staff. Don’t think our...
Liked: The staff were great & responsive. The room was a large suite - lots of space.
Disliked: Our room wasn’t clean; debris on the floor, hairs on the bed, & a small insect crawling on the same bed. Very thin walls - did not sleep well on account of our neighbors.
Ahmed Sun, 27 October 2024
Bad
Disliked: Terrible experience. I booked for two days and they told me I would be on the third floor, when I came to check in, they moved me to the ground floor. The linen sheets were not clean. And the coffee maker had some dirt, couldn’t even make a coffee. It was hard to find other places to move to the third day, we were forced to extend one day and we paid 300 and they moved us to the basement, where at night you can hear the next room loud and clear. The bathroom knob was attached in this weird way where to open the door you had to rotate it upwards to open the door. I was locked in the bathroom for good 15mins until I found out I had to open it upwards!!!!I do not recommend this hotel even if you are dying to find a place to stay. It’s not worth your money.
Carlos Sun, 27 October 2024
Elevator didn’t woke Supper filthy...
Liked: Elevator didn’t woke Supper filthy bed was really uncomfortable sheets where supper dirty room needs some love everything is broken no staff around cleaning seems supper unprofessional
Eileen Sat, 26 October 2024
Stay was about 10 min...
Liked: Nothing, we checked in at desk noticed bad smell, was told by emp. There would be no maid service if we needed towels to call front desk and they would bring them to us. Room was bare bones, no standard pillows on bed 4 throw pillows. Again the smell was bad in room, elevator struggled to bring us up one floor. Needless to say went back down and explained we were not comfortable staying there. They gave our cash back but the emp could not credit my acct so they credited acct the next day. Very disappointing property.
Disliked: See above
Mel Wed, 23 October 2024
I went for a birthday...
Liked: The staff was nice and helpful when it came to helping us figure out directions. The location was near the subway and plenty of restaurants.
Disliked: The shower didn't work correctly. The toilet also ran most of the night.
Eoin Tue, 22 October 2024
Poor
Liked: Size of room
Disliked: No cleaning of room, scruffy hotel
Imani Thu, 17 October 2024
It was cool