We stayed for one night to attend a concert at the Hammersmith Apollo. The hotel was situated a short walk from this venue and was easy to find. The staff at the hotel were very helpful and friendly - nothing we asked for seemed too much for them. We had our dinner in the hotel restaurant and the food was delicious. Would recommend this hotel to anyone. Will definitely visit again.

Liked: Very friendly and welcoming staff; the room was very clean and comfortable and had everything we required. The atmosphere at the hotel was really nice. The food in the restaurant was delicious.

A lovely welcome; everything was excellent quality. Stylish room and individualistic - a great change from chain hotels. Our only negative comment would be the busy main road alongside.

Liked: Excellent quality.
Disliked: Noisy road.

Great value hotel. We would recommend to friends and will stay again if we come to the Apollo Theatre - thank you.

Liked: Loved the room and the view over the Green was lovely. Despite it being on a main road and a Saturday night, the room was lovely and quiet. Duvet and pillows were great quality and staff were friendly and helpful.
Disliked: Had to wait 40 minutes for breakfast (lovely food) which normally would not have been a problem except that we had a train to catch at Euston.

Superb

Liked: The room was nice and had some character and the breakfast was lovely. I had Eggs Florentine. They had a good New Zealand Sauvignon Blanc in the comfy bar downstairs. Also very nice location in Shepherds Bush and handy for transport.
Disliked: They tried to sell you a lot of things in the room - not just the minibar - all the snacks sticking out of the drawer, the apples on the table. It was a lot. Tap water was complimentary and basic tea and coffee..

Superb

Exceptional

Lovely decor lacking in staff...

Liked: Lovely decor downstairs.
Disliked: Unable to book for dinner in the restaurant as already full. Unable to visit cocktail bar downstairs as closed for private do.

Very good

Liked: Great location for Eventum Apollo. Comfortable bed.
Disliked: On 3rd floor, no lift, key didn’t work twice so, 2 unnecessary trips up and down 3 flights of stairs for 60+ .TV didn’t work.

Good

Very good

Liked: Nice room with a good and comfortable bed.
Disliked: The breakfast selection was very limited for a person with gluten allergy. In general it would have been nice with more choices. There was no cheese and hams. The water pressure was very low in the shower.

Superb

Very good

Liked: Very clean modern and up to date room and bathroom