We stayed for one night to attend a concert at the Hammersmith Apollo. The hotel was situated a short walk from this venue and was easy to find. The staff at the hotel were very helpful and friendly - nothing we asked for seemed too much for them. We had our dinner in the hotel restaurant and the food was delicious. Would recommend this hotel to anyone. Will definitely visit again.

Liked: Very friendly and welcoming staff; the room was very clean and comfortable and had everything we required. The atmosphere at the hotel was really nice. The food in the restaurant was delicious.

A lovely welcome; everything was excellent quality. Stylish room and individualistic - a great change from chain hotels. Our only negative comment would be the busy main road alongside.

Liked: Excellent quality.
Disliked: Noisy road.

Great value hotel. We would recommend to friends and will stay again if we come to the Apollo Theatre - thank you.

Liked: Loved the room and the view over the Green was lovely. Despite it being on a main road and a Saturday night, the room was lovely and quiet. Duvet and pillows were great quality and staff were friendly and helpful.
Disliked: Had to wait 40 minutes for breakfast (lovely food) which normally would not have been a problem except that we had a train to catch at Euston.

Superb

Brilliant and would stay again

Liked: Great room sizes, original features and well maintained

Superb

Welcoming- clean - friendly polite...

Liked: Disappointed that Smiths cocktail bar was shut despite being advertised as a late licensed bar

Exceptional

Exceptional

Lovely

Disliked: Would of been nice for a nice view and also if the phone in the room worked for room service

Superb

Liked: Nice and relaxed staff. Always willing to help and do attend the guests wishes. The building is amazing and the bedrooms are very comfortable. The toilet is very nice and clean and they also have small goods like tea, coffee and apples in your room. I loved this. It's really worthwhile. I asked for a quiet room, so I was placed on the last floor. A lot of stairs, but the room was extremely quiet and cozy. I got what I asked for. I would just suggest getting a phone, because I didn't find one and had to go downstairs every time I had to ask something. The pub is amazing and the food is great. I loved their products ( shampoo, conditioner). They were really good. A very nice surprise.

Exceptional