The Bridge House Hotel

Lovely hotel in good location

Liked: Friendly staff, great choice for breakfast.The evening meals were also very good.Everywhere was clean and tidy.
Disliked: We found everything satisfactory.

Very good

Liked: The location was spot on for us, even though we had a room close to the road there was no noise, the bed was a bit hard so we were offered another room with the river view, reception said all the beds were the same throughout the hotel, the river view room bed did seem better, not so hard, the food is reasonably priced and was served up fast.
Disliked: We met with friends here the second night, we didn't know the kitchen closed at 9 pm, so was a little disappointed as we hadn't eaten all day, we should have checked first but found it a little unusual for food to stop at 845pm when we asked.

Exceptional

Liked: Staff were lovely at check-in. It was easy to get to the airport and the beach.
Disliked: Nothing

Smoke alarms aside it was...

Liked: Staff were friendly and helpful especially as my husband suffers from dementia and their kindness and helpfulness with directions to the cloakrooms etc was greatly appreciated.
Disliked: Only downside was the fire alarms/ smoke alarms going off i.e. 4 times in a 3 night stay! This panicked and upset my husband greatly especially when it went off at midnight and he was woken by it.

Very good

We had a relaxing time,...

Liked: The evening meal was delicious. I loved the hotel is was so calming and peaceful. Staff were friendly. Sitting on the decking outside for morning coffee with a lovely view of the river Stour is second to none.
Disliked: Our bed was a bit hard and had a few lumps in the middle so we couldn't snuggle.

Superb

Liked: Enjoyed the sitting on the deck. Also grandkids enjoyed the little island w/stream/river. Staff were very pleasant & welcoming.
Disliked: Would probably choose to stay in different location of hotel- our room facing road- constant traffic. Also perhaps a continental breakfast could be included w/initial booking.

Exceptional

Liked: Breakfast was delicious. Rooms clean & comfortable. Staff attentive & helpful. A great place to stay

Superb

Liked: Large clean room . good parking and good value
Disliked: nothing to dislike other than heavy traffic due to diversions. Not hotels fault...location is ok