Disappointing

Liked: The beds were comfortable and the room was beautiful
Disliked: It didn't come with a bathtub like the pictures for the room showed, this is the only hotel I've ever been at where we didn't have a mini fridge, there was dust on the bathroom lights, was charged an additional $80 after paying for the room, parking fee is expected but a $30 destination fee that I only get a voucher to use within the hotel isn't very cool when the room is already $450. I've went to Casa Monica a couple times, and for being $200 cheaper it definitely is a much better hotel, their AC also goes colder and it doesn't stop randomly in the middle of the night. Hotel room also doesn't have a ceiling fan like Casa Monica

Exceptional

Liked: I loved the view of the river and I had a great time on the rooftop bar with amazing views!
Disliked: It could use a vending lobby.

Exceptional

Holiday-in-ish!

Liked: Nice venue
Disliked: Check in 4; “oh, sorry we’re short staffed, we’ll call when your room is available “ staffing level is not my issue. 4 stars, pa-lease!

Superb

Liked: Great location, and great front desk and valet service employees..
Disliked: No one cleaned my room during my stay, but someone from housekeeping did actually come in my room at 8:15am even with the Do Not Disturb sign on the door. That was a huge disappointment.

Disappointing

Beautiful property, expensive parking

Liked: Location, decor
Disliked: We reserved a king. On arrival we were not told that kings were now unavailable and walked into a double queen room. I called the front desk and they were dismissive.

Very good

Liked: Balcony with view of the river.Very friendly staff.
Disliked: Our room was never serviced during our 2 night stay.

Superb