Very disappointed, but it was partially my fault for not complaining and moving rooms.

Liked: The lobby was pretty and the underground tunnel from the parking lot was pretty neat even though it's closed at 7pm.
Disliked: Bed was hard; the room service paper on the bed still had information the person before us had written on it. The heater in the room did not work so the fan just pushed out cold air - wanted to complain but did not want to pack up and move rooms at 3am. The shower did not turn on all the way so the pressure sucked. And to top it off the view was an alley and another building - was disappointed as this was supposed to be a really nice hotel for the high price. Also we were never even given a passward to the wifi and never told about any accommodation they had.

Liked: Great location and service. Gorgeous building.
Disliked: Constant noise from outside. Kept TV on all night to cover it up.

Good

Always love coming here.

Liked: Love the lobby at Christmas. Rooms are large and comfortable. Newer furnishings are not as comfortable as old full couches.

Comfortable stay with the best...

Liked: The location was amazing and the staff was so incredibly helpful and efficient. The hotel is beautifully taken care of and catered to my family and myself.
Disliked: Nothing! I am so impressed with the hotel and staff.

Superb! I just hope there...

Liked: BED and bathroom
Disliked: no microwave oven available in the room

Exceptional

Superb

Good

Customer service and staff not...

fabulous as always at Christmas...

Liked: just keep the bar open laterbut close to Mary's ... just stayed later there ...................