Exceptional

Exceptional

Exceptional

Exceptional

Liked: Well sheets wasn't changed on my long stay. Only twice. Stay no were to be seen only on check in toilet took a while to flush away. Bed was comfy I had the same room as last year for same price think a double bed was just placed in same room. For the money not good and no lift. For a man of my age lugging me case up stairs again not
Disliked: No lift. And staff not always around.

Exceptional

Liked: A very nice welcome from Christine/Trevor was very friendly such a lovely atmosphere and decor the room was very nice very comfortable bed
Disliked: Nothing to complain about

Superb

Was ok but dont think...

Liked: Close to beech Comfy bedsLovly shower room
Disliked: No side tables/cupbards/draws so livid out of oht bags for two nights, very tight and close for a family room of 5 felt was no space, was all ontop of each other, no brekafast although they did serve breakfast but our room didnt qualify after paying £300 for two nights! and no wifi worked ethier and t.v was very very small, only got given 1 cup to share between 5 of us and small little portable kettle which would fill one cup! Al only had two sachets coffee two milk when again was a family of 5, and if wanted it refilling was a charge of £2

Good

Liked: The room was clean and the beds were comfy the bathroom was newly decorated.
Disliked: The room was too small for a family room and it was three floors up and no lift so we had to carry suitcases up three flights of stairs.There was no breakfast included and there was a bar but it wasn't in use

Great stay

Liked: Lady who runs the benson is lovely she also let us check in early, bedrooms are good shower and bathroom good.
Disliked: We booked a small double for two adults bed was snug for us that was our own doing but mattress was too soft could feel the slats.