The Ben Autograph Collection Guest Reviews
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0.1 miles from West Palm Beach centre |
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Brittany Sun, 29 September 2024
Exceptional
Liked: Top notch customer service.
Lydie Sun, 22 September 2024
Exceptional
Jason Fri, 20 September 2024
Exceptional
Jodie Mon, 9 September 2024
Exceptional
Mary Sat, 10 August 2024
Exceptional
Gbemisola Thu, 8 August 2024
Facilities were okay. Manager at...
Liked: It was clean and well furnished.
Disliked: The staff especially at the front desk were not very knowledgeable and didn’t make efforts to try to resolve basic issues such as getting adaptors or making suggestions as to how one could get one. One of them directed me to the vending machine and I bought the pack which turned out to be the wrong charger and there was no empathy whatsoever. Thankfully a lady at the breakfast restaurant helped look for a charger temporarily and then directed me to a CVS store where I got the right adaptor. By the way the guy at the reception told me proudly that 99.8% of their guests were local so he knew nothing about adaptors. Very poor.
Sheri Mon, 5 August 2024
Very good
Pete Sat, 27 July 2024
Exceptional
Laura Fri, 12 July 2024
Very good
Liked: Very pretty/ good location Helpful staff
Disliked: Wish the pool area was available Would like to have had a gift shop and a shop for incidentals
Santiago Fri, 28 June 2024
Extraordinary !
Liked: Everything ! I love it
Disliked: Nothing